Billing Follow-Up Representative

Billing Follow‑Up Representative Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide. Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere. About the Role As a Billing Follow‑Up Representative, you will play a vital role in ensuring accurate reimbursement, maintaining healthy accounts receivable, and supporting the financial strength of our organization. This position is ideal for someone who is detail‑oriented, proactive, and motivated by problem‑solving within the medical billing cycle. In this role, you will manage outstanding medical claims, conduct timely follow‑up with payers, resolve denials, and collaborate closely with internal teams to drive billing accuracy and efficiency. You will contribute directly to improving clean claim rates, reducing reimbursement delays, and supporting overall revenue cycle excellence. The ideal candidate should/could live in Tulsa, OK. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk. What You Will Do Monitor and manage outstanding accounts receivable to ensure timely follow‑up on unpaid or underpaid claims. Contact insurance companies and third‑party payers to obtain claim status and information needed for resolution. Investigate, correct, and resolve denials or rejections by preparing and submitting corrected claims or appeals. Document all follow‑up activity accurately within the billing system. Identify patterns in denials or processing delays and escalate issues to leadership. Partner with billing, coding, and reimbursement teams to ensure compliance with payer requirements. Support clean‑claim initiatives and contribute to continuous process improvements. Maintain adherence to HIPAA guidelines and internal policies. Who You Are You have a high school diploma or equivalent; additional healthcare or billing education is a plus. You bring experience in medical billing, claims follow‑up, or healthcare accounts receivable (preferred). You understand insurance plans, reimbursement processes, and claim forms (UB‑04/HCFA‑1500). You communicate clearly and professionally with both payers and internal stakeholders. You excel in organization, attention to detail, and managing multiple priorities. You are comfortable navigating billing systems, EMR/EHR platforms, and Microsoft Office tools. You thrive in a fast‑paced environment and enjoy solving problems with a proactive mindset. What We Can Offer You At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits:

Expected Compensation Competitive annual salary + annual incentive bonus + benefits Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience. Along with competitive pay you will be eligible for the following benefits: United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance Wellness program provided through Rally Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match and annual employer base contribution Company paid Basic Life, AD&D, short-term and long-term disability insurance PTO offering with Paid Holidays Scholarship program for children of Essity employees. Additional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com Together, we are improving lives, every day Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

Application End Date:

Job Requisition ID:

Essity261236 Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!