Billing Specialist

We currently have a great opportunity with one of our clients located in Greensboro, NC. The need is for a Billing Specialist. The position begins as a 90 day contract for training and converts to a direct hire position after the contract period. The pay for the position is $21 per hour. During the training period, the person in the position will need to work on site at the company location, but after sufficient training is completed and appropriate skills are demonstrated, this position converts to a remote position and the person can work from home. This is a great opportunity with a great company that offers excellent pay, excellent benefits, and remote work as part of a great Billing team! The Billing Specialist is responsible for managing everyday transactions for the company and will prepare timely and accurate billings for external clients. The Billing Specialist must be customer service focused and solution oriented while generating invoices and resolving billing discrepancies, often requiring urgent and professional interaction with clients to address billing issues and maintain accurate account records. The role requires attention to detail, strong organizational skills, and a good understanding of financial processes to contribute to the smooth and efficient functioning of the organization's billing operations. Primary Responsibilities Work in 2 different billing software packages to review orders and paperwork for accuracy Verify, input, and review order details for billing Correspond with company personnel and managers as needed to resolve billing issues Review and finalize bills for submission to payroll Distribute completed invoices to customers Assist customers with billing inquiries (paperwork requests, billing disputes, etc.) Issue credits and rebills as needed or when approved by management to correct errors Manage billing exception reports to maintain data/billing accuracy Assist with incoming calls and direct to appropriate departments as needed Provide support/coverage for other billing team members during absences Other duties as assigned Qualifications 1-3 year of applicable experience. HS Diploma or GED required. Familiarity working with Microsoft Office applications, moderate to advanced proficiency with MS Excel. Must have strong oral and written communication skills, good people skills. Ability to provide a high level of customer service to company personnel and customers. Must have a team orientated attitude & openness to help wherever needed. Strong attention to detail. Must have strong ability to operate efficiently, in a fast-paced high-volume environment. Must have strong ability to think critically and solve problems. If you are interested, please apply online and your application will be reviewed promptly. Thank you very much.

Job Type:

Full-time Pay:

$21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

Associate (Preferred)

Experience:

Billing:

1 year (Preferred)

Microsoft Excel:

1 year (Required) billing or accounting software: 1 year (Preferred)

Work Location:

Hybrid remote in Greensboro, NC 27409