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Business Support Specialist at IDEXX in Westbrook
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Manpower
Remote
$54,080 Salary, Full-Time
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Job Description
Business Support Specialists -
Billing & Customer Experience Focus Pay Rate:
$24-$28 per hourSchedule:
Monday-Friday, 8a-5pAssignment Length:
Long-term temporary We are hiring Business Support Specialists to support our client's growing billing operations team at IDEXX in Westbrook! This role is perfect for a detail-oriented professional who enjoys working with data and customers in a fast-paced environment. These positions pay $24-$28 per hour and are long-term temporary with potential for a hybrid schedule once fully trained. This is a unique hybrid role combining order entry, billing operations, and customer service , offering the opportunity to support the full customer lifecycle while helping improve processes and billing accuracy across multiple software products. Apply today !Typical daily duties:
- Execute one-time and recurring billing using Excel, SAP, and systems like ChargeBee
- Generate monthly billing files and upload into SAP for multiple product lines
- Audit billing for accuracy against contracts, pricing adjustments, and promotions
- Respond to and resolve internal and external billing inquiries
- Process new contracts and orders while maintaining audit-compliant records
- Partner with leadership to improve billing processes and workflows What we're looking for:
- Advanced Excel skills and strong data analysis capability
- Experience with SAP for order entry, billing, or reporting
- Excellent attention to detail and strong analytical/deductive reasoning skills
- Customer-focused communication skills with ability to build rapport over the phone
- Experience with billing accuracy, audits, and compliance standards To be considered for these Business Support Specialist openings at IDEXX in Westbrook , please contact us using any of the methods below.