COBRA Billing & Premium Specialist

COBRA Billing & Premium Specialist P&A Group - 2.9 Williamsville, NY Job Details Full-time $18 - $22 an hour 6 hours ago Benefits Commuter assistance AD&D insurance Disability insurance Health insurance On-site gym Dental insurance Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Flexible schedule Life insurance Referral program Paid sick time Qualifications Accounts receivable Microsoft Excel HIPAA Research High school diploma or GED Productivity software Full Job Description We're looking for a detail-driven COBRA Billing & Premium Specialist who thrives in a fast-paced environment and understands the importance of accuracy, responsiveness, and regulatory compliance. In this role, you'll provide COBRA and Direct Billing services to clients and participants while ensuring full compliance with federal and state regulations. What You'll Do Manage and administer an assigned COBRA case load from start to finish Serve as a primary point of contact for clients, brokers, insurance carriers, TPAs, and participants via phone and email Research, troubleshoot, and resolve participant account issues with professionalism and urgency Process and maintain participant account updates, benefit changes, and payment allocations accurately Ensure timely and precise communication of participant changes to insurance carriers and clients Oversee open enrollment processing, including rate updates, benefit changes, carrier updates, and participant invoicing Support Customer Service and Data teams with plan-related questions and escalated matters What You Bring High School Diploma or equivalent Working knowledge of Federal and State COBRA regulations and eligibility guidelines Strong understanding of HIPAA portability, privacy, and security rules Basic accounting knowledge related to accounts receivable and accounts payable Excellent written and verbal communication skills Ability to work independently, manage competing deadlines, and stay organized in a fast-paced environment Strong proficiency in Microsoft Office, particularly Excel and Word Why You'll Love Working With Us Health Insurance Medical Expense Reimbursement Account (covers most out-of-pocket costs) Dental Insurance (100% employer-paid) Vision Insurance Free Monthly Commuter Pass Employer-Paid Short- & Long-Term Disability 401(k) with Employer Match Casual Dress Environment And more!

An Equal Opportunity Employer Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) matching AD&D insurance Commuter assistance Dental insurance Disability insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance On-site gym Opportunities for advancement Paid sick time Paid time off Parental leave Professional development assistance Referral program Vision insurance

Work Location:

Hybrid remote in Williamsville, NY 14221