Collections Representative

Collections Representative (Healthcare)

Job Category:

Billing /

Accounts Receivable Work Type:

Remote Schedule:

Full-time, Monday-Friday, 8:30 AM - 5:00 PM Position Overview We are seeking an experienced Collections Representative to support accounts receivable operations within a healthcare environment. This role is responsible for managing payer-side collections, resolving outstanding balances, and ensuring timely reimbursement in accordance with established policies. The ideal candidate has strong knowledge of healthcare revenue cycle processes, excellent communication skills, and a proven ability to meet collection targets in a fast-paced setting. Key Responsibilities Manage accounts receivable and perform follow-up on outstanding balances with insurance payers and third parties Conduct outbound collection calls and resolve claims in a timely manner Review and research unpaid claims, denials, and discrepancies Ensure compliance with billing, collection regulations, and internal policies Maintain accurate documentation of account activity Collaborate with internal teams to resolve issues and improve cash flow Support additional revenue cycle functions as assigned Required Qualifications High school diploma or equivalent (some college preferred) Minimum of 2+ years of healthcare collections experience Experience with hospital-based, outpatient payer-side collections (not patient collections) Strong understanding of healthcare accounts receivable processes Knowledge of third-party payers, collection laws, and industry regulations Proficiency in data entry and 10-key Typing speed of approximately 50 WPM Strong customer service and telephone communication skills Preferred Qualifications Experience with long-term acute care (LTACH) collections Familiarity with automated billing and collections systems Knowledge of medical terminology, ICD-10 coding, and insurance follow-up processes Experience in call center or high-volume collections environments Core Skills & Competencies Accounts receivable and collections expertise Strong analytical and problem-solving skills Attention to detail and accuracy Ability to manage multiple accounts and priorities Professional communication and customer service excellence Ability to work independently in a remote environment Performance & Incentives Performance-based bonus opportunities tied to: Collection metrics and revenue goals Quality assurance standards Attendance and productivity benchmarks Additional incentive opportunities may be available based on team and individual performance Work Environment 100% remote role Structured schedule with a strong emphasis on attendance and reliability Collaborative, team-oriented culture focused on performance and compliance Additional Information Must adhere to all confidentiality and compliance standards related to healthcare data Ongoing training and performance reviews may be included Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Jun 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.