CWR - Office Clerk

CWR - Office Clerk#26-11148 Gaithersburg, MD Fully Remote Job Description

Roles and Responsibilities:

• Perform billing, adjustments, reconciliation, balancing, research and customer service-related activities supporting the company's business operations
• Ensure billing cycles are handled efficiently and accurately
• Apply payments accurately to customer accounts against open AR
• Reconcile payment application against the bank details to ensure accuracy
• Assist with audit efforts throughout the year
• Work in a team environment, while establishing and building strong relationships both internally and externally to promote company goals
• Learn systems in a timely manner and adapt to changing processes and procedures
• Comply with company and departmental policies, procedures and performance standards including internal controls and SOX compliance
• Analyze and answer inquiries from internal and external customers
• Monitor new processes and workflows to ensure they work as intended
• Identify opportunities for improvement and pro-actively work with all stakeholders to implement improved processes
• Complete administrative tasks and perform other related duties as assigned
• Ability to work in a global organization with process participants that may be located around the world
• Participate in special projects Quals--
• Position is fully remote. They will be working Mon-Fri, 8:00-5:00ET with a 1 hr lunch.
• From the manager: I need someone with attention to detail who can think critically.

It would be great if they have some billing or AR experience. Communication skills need to be good. I would like to see at least an associates degree. Since this is a WFH position, they should have adequate childcare is applicable. About the

Team:

OPIS, a

• company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets.

OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex - OPIS makes it simpler.

Required Skills:

• 0-2 years of related billing experience
• Bachelor's Degree, preferred
• Understanding of the billing and customer service activities, generally accepted accounting principles, and internal accounting controls
• Demonstrate strong organizational and interpersonal communication skills
• General understanding of Microsoft Office Suite of products including, but not limited to Excel and Word
• General understanding of Google Suite products
• Ability to work in a deadline-oriented environment
• Ability to adapt to constantly changing environments & priorities
• Excellent communication skills; verbal and written as well as excellent phone and email etiquette
• Demonstrated ability to interact effectively with individuals at many levels in the organization and external business contacts
• Must be able to work independently and to exercise good sound judgment
• Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards
• Effective research and problem-solving skills with attention to detail and accuracy
• Experience with ERP system and Billing platforms (NetSuite, JIRA, SAP a plus) "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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