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Installment Billing Specialist Contractual

Job

MARYLAND AUTOMOBILE INSURANCE FUND

Remote

$40,560 Salary, Part-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/23/2026

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Job Description

Installment Billing Specialist Contractual
MARYLAND AUTOMOBILE INSURANCE FUND - 3.5
Baltimore, MD Job Details Part-time $18 - $21 an hour 8 hours ago Qualifications Managing customer accounts Insurance products customer support Account maintenance Phone communication Mid-level Insurance issue resolution Financial issue resolution High school diploma or GED Payment Processing Systems Coordinating with insurance clients Handling account queries 4 years Communication skills Full Job Description Maryland Auto Insurance is seeking a motivated and organized individual for a part-time position in our Fiscal Department. Qualified candidates must be able to multi-task in a busy, customer service-oriented environment. This position offers hybrid work. Candidate will be required to come to Maryland Auto's Baltimore office, located at 1215 East Fort Avenue, two to three days per month. Position Summary In this role, the employee is responsible for having a solid understanding of the installment billing system software. The employee is able to process all types of account adjustments due to policy changes. The employee shares duties with team members in answering department phone calls.
Key Responsibilities Essential Functions:
Answer phone calls from policyholders and agents Process customer payments in the billing system Document work in accordance with documentation policies Interact with policyholders and agents to answer questions and resolve issues via phone and written communication Perform daily tasks of moderate to high complexity associated with installment billing plan accounts with finance companies. Process policy endorsements, reinstatements, and cancellations to accounts. Other duties as needed and assigned Competencies Professionalism on phone calls and in written communications with external parties Ability to work as part of a team Attention to detail Self-motivated, task-oriented and ability to stay focused Ability to work consistently independently Problem-solver Proficiency in operating the accounts receivable software system (preferred)
Education & Experience:
High School Diploma or GED and minimum 4 years of receivables experience or equivalent combination of education & experience