Billing Clerk

Billing Clerk 3.9 3.9 out of 5 stars Chattanooga, TN 37421 $19

• $22 an hour
• Temporary, Contract Robert Half 13,767 reviews $19
• $22 an hour
• Temporary, Contract We are looking for a detail-focused Billing Clerk to support billing operations for a Contract position in Chattanooga, Tennessee.

This role is ideal for someone who can evaluate financial information carefully, resolve discrepancies efficiently, and balance independent work with collaboration across teams. The selected candidate will help maintain accurate invoicing, address account issues, and support exception handling activities that affect payment application and customer billing records.

Responsibilities:

Prepare and issue invoices accurately while monitoring billing activity to ensure records are complete and up to date. Partner with analysts and internal stakeholders to research billing exceptions and determine the appropriate resolution for payment-related issues. Review interface-related discrepancies, identify underlying causes, and take corrective steps so customer payments are applied correctly. Evaluate policy, pricing, and account exceptions and update the necessary systems or work items to resolve outstanding billing concerns. Examine credit card decline reports, classify issues by required next steps, and support timely follow-up actions. Investigate chargebacks and coordinate responses with financial institutions within required deadlines. Assist with account cancellations, delinquent accounts, and customer billing inquiries while maintaining professionalism and accuracy. Build effective working relationships with external vendors and support compliance with established billing practices and industry expectations. Recommend process improvements that increase efficiency, reduce recurring errors, and strengthen billing accuracy. Communicate progress, findings, and issue status clearly to relevant team members and business partners. Experience supporting billing operations, invoicing, collections, or accounts receivable activities. Working knowledge of billing systems and the ability to navigate financial records with accuracy and attention to detail. Strong analytical skills with the ability to investigate discrepancies and identify practical solutions. Proficiency in Microsoft Excel for reviewing data, organizing information, and supporting reporting needs. Understanding of accounting controls and financial data validation practices. Ability to manage multiple priorities in a fast-paced environment while meeting deadlines. Strong written and verbal communication skills for handling customer requests and coordinating with internal and external partners. Comfortable working both independently and collaboratively to resolve billing and payment exceptions. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

• whenever you choose
• even on the go.

Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .