COLLECTIONS CLERK

COLLECTIONS CLERK

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COLLECTIONS CLERK

locations City Hall time type Part time posted on Posted 12 Days Ago time left to apply

End Date:

May 26, 2026 (8 days left to apply) job requisition id JR2585

JOB TITLE:

Collections Clerk (HRLY)

JOB CLASS NUMBER

HRL145

PAY GRADE:

H14

FLSA STATUS:

Non-Exempt

BUSINESS UNIT NAME

Finance

REPORTS TO

Collections Coordinator

SUPERVISORY WORK

None SUMMARY Under the general supervision of the Collections Coordinator, this position is responsible for administrative support in the Finance Department and specifically the accounts receivable area.

ESSENTIAL RESPONSIBILITIES

Makes outbound collection calls on past due accounts Updates system notes with details of account activity Mails out notices/invoices upon request and on a monthly basis Creates a clear payment plan on past due accounts Processes payment requests via credit/debit card. Updates the Workday system with customer contact information Pulls files for release of lien. Prepares and mails out releases for AR team. Provides administrative support to the Finance Dept to include scanning, filing, answering phones, covering lunch at front desk and directing customer traffic. Receives, and collects payments while at front desk. Performs other job-related duties as assigned. Research Government records and PRAD for recorded lien information Update spreadsheet information on mailed releases, outbound calls etc…

MINIMUM REQUIREMENTS

Requires a High School Diploma or its equivalent and a minimum of two years of collection or related experience. Valid Texas Driver's License required.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to operate computers for data entry and word processing. Strong verbal and written communication skill. Ability to operate small office equipment, including copy machines or multi-line telephone systems.

ADA PROFILE

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The employee must also walk, stand, sit, hear, reach, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

WORK ENVIRONMENT

The employee works in a safe and secure indoor work environment that may periodically have unpredicted requirements or demands.

REGULAR HOURS OF WORK

Monday-Friday 8am to 5pm. This position may be required to work outside normal shifts including evenings, weekends, and overtime as necessary by the department. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294. About Us Start your career with the City of Amarillo today! We are committed to providing the highest quality services to our community, and we believe that starts with our team. As a city, we are dedicated to supporting our employees and providing opportunities for growth and development. Our mission is to create a safe, prosperous, and thriving community, and we know that starts with attracting and retaining the best talent. We are proud of our city and the work we do, and we are excited to welcome you to explore career opportunities with us.