Billing Specialist

Salary Confidential Position range in Parker County $32k - $45k Per Year Billing Specialist Nextlink Internet

Occupation:

Billing and Posting Clerks

Location:

Hudson Oaks, TX - 76087

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

05/12/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/15/2026

Expires:

06/11/2026 Job #: 17013626 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Help for . Company Overview We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match. About the

Role:

Were looking for a detail-oriented and customer-focused Billing Specialist to join our Customer Care team. In this role, youll be the go-to resource for customers with billing questions, account inquiries, and payment supporthelping resolve issues quickly while delivering a great customer experience. If youre someone who enjoys problem-solving, working with people, and making an impact, this is a great opportunity to grow within a fast-paced environment.

What Youll Do:

Deliver a positive, professional customer experience on every interaction Handle inbound calls, emails, and chats related to billing and account inquiries Resolve billing discrepancies quickly and accurately Process payments and assist with collections in a respectful, customer-friendly manner Maintain accurate account documentation and follow established processes Meet performance expectations including attendance and quality standards (85%+ QA score) Collaborate with team members and support cross-functional needs as required

What Were Looking For:

Strong customer service mindset with excellent communication skills Ability to stay organized and manage multiple tasks efficiently Comfortable working in a fast-paced, team-oriented environment High attention to detail and problem-solving ability Self-motivated with the ability to work independently Adaptable and open to change

Qualifications:

Previous experience in billing, collections, accounting, or a related field preferred Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) Experience in a call center or high-volume customer environment is a plus

Work Environment:

Office-based role with moderate noise levels High interaction with customers and internal teams Benefits 401(k) with company match Health, dental, and vision insurance Life insurance Paid time off Employee discounts Why Join Nextlink? At Nextlink, we value professionalism, accountability, and teamwork. Were committed to creating an environment where employees can grow, contribute, and make a real impact on the customer experience. Equal Opportunity Employer Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Drug-Free Workplace Nextlink is committed to maintaining a safe, healthy, and drug-free workplace for all employees. Affirmative Action (AAP/EEO Statement): Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.