Utilities Billing Account Analyst

Job Summary TEOCO's Managed Services team is seeking a smart, self-motivated, and collaborative individual to join as a Utility BAN Management Analyst. This role offers an excellent opportunity to gain or expand experience in utility consulting, develop a strong foundation in utility invoice analysis, and build proficiency with industry software tools. Key Responsibilities Set up 500-1,000 new utility billing accounts (BANs) per month within TEOCO's Bill Trak system Accurately populate required account data in accordance with established Operations Guides Validate billed site information associated with each new billing account Collaborate with multiple stakeholders, including client contacts and vendors, to complete account setup o Contact vendors via phone call and/or email to validate billing. Conduct periodic audits of existing BANs to ensure accuracy and completeness of: o Account coding o Site codes o Account status updates (e.g., inactivations, changes) • Perform research and execute updates based on requests received through client email channels • Maintain data integrity and ensure timely completion of assigned tasks Review reports and do quality assurance checks on current Billing Accounts to ensure validity. Required Skills & Competencies Bachelor's degree or equivalent experience preferred Strong attention to detail and organizational skills Ability to manage high-volume, repetitive tasks with accuracy Effective communication and collaboration skills Self-motivated with the ability to work independently and within a team Proficiency in Microsoft Excel and general computer applications Preferred Skills / Tools Knowledge Experience with data entry, auditing, or utility billing is a plus Familiarity with utility billing/account structures Experience working with large datasets or enterprise systems Problem-solving mindset with strong analytical skills