Revenue Cycle Specialist

Revenue Cycle Specialist 3.2 3.2 out of 5 stars 860 Mount Vernon Lane, Salem, VA 24153 From $21.46 an hour - Full-time HopeTree Family Services 108 reviews From $21.46 an hour - Full-time Job Summary The Revenue Cycle Specialist (RCS) will be responsible for the collection of past due A/R accounts, coding and keying in bank deposits and daily ACH payments, recording remittances in appropriate systems, and assisting with department projects. The RCS will also support monthly, quarterly, and annual closing and audit tasks and maintain supporting documentation and file system for AR, ensuring compliance with record retention guidelines and destruction procedures. The RCS will maintain the client files, creating new files for admissions, moving discharged clients to the discharged filing location and ensuring all required documentation is filed correctly, auditing as necessary. Position Responsibilities Duties of the role will include, but are not limited to:

• Support the achievement of the Company's vision, strategic initiatives, and business strategy and objectives, by actively engaging in strategic discussions and projects. Complete project and to-do items in accordance with agreed upon scope and deadlines.
• Manage past-due accounts and collections. Contact delinquent accountholders to request payment and address discrepancies.
• Resolve customer billing discrepancies in a timely and professional manner
• Process remittances, including checks, cash, ACH, and credit card payments, in an accurate and timely manner.
• Process purchase orders and invoices timely and accurately.
• Verify insurance eligibility and benefits for prospective clients, ensuring accurate documentation and timely communication of coverage details
• Maintain supporting documentation for AR collection efforts, ensuring compliance with record retention guidelines and destruction procedures.
• Process client admissions and discharges, including creating and terminating client records in accounting system and creation and closure of client files.
• Provide and/or prepare supporting documentation as requested for audits, projects, or other business needs.
• Collaborate with the Credentialing Specialist to facilitate timely and accurate provider credentialing and re-credentialing to ensure compliance with payer, state, and federal regulations.
• Collect, verify, and maintain provider documentation (licenses, certifications, insurance, education, work history, etc.) required for credentialing and enrollment.
• Maintain accurate credentialing records in electronic and physical filing systems, ensuring compliance with record retention guidelines.
• Assist with audits and reporting related to credentialing and provider enrollment.
• Stay current on credentialing regulations and best practices to ensure organizational compliance and minimize risk.
• Successfully complete required training modules by assigned due dates.
• Serve as back-up to other positions in the Business Office, as necessary.
• Comply with all applicable policies and regulations.
• Perform other duties as assigned. Job Requirements
• A minimum of a high school diploma and two years of job-related experience is required.
• An Associate Degree in Accounting or Business and at least three years of job-related experience is preferred.
• Basic understanding of Accounting Principles.
• Proficiency with accounting software and/or electronic health record billing system.
• Proficiency in Microsoft Office Suite or similar software.
• Excellent internal and external customer service skills, including written and verbal communication skills.

Job Type:

Full-time Pay:

From $21.46 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

AR/collections :

2 years (Required) Payment processing/remittance: 2 years (Required) Insurance verification: 2 years (Required) Healthcare billing/

EHR:

2 years (Required) Ability to

Commute:

Salem, VA 24153 (Required)

Work Location:

In person