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Billing Manager
Job
Robert Half
Seattle, WA (In Person)
Full-Time
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Job Description
Robert Half Management Resources is seeking an experienced Billing Manager for a long-term contract engagement. This is a fully onsite role requiring daily in-office presence, partnering closely with cross-functional teams in a fast-paced, highly interactive environment. This is a hands-on, player/coach role responsible for overseeing a complex billing function, supporting revenue-related processes, and managing a team in a dynamic, detail-driven setting. The ideal candidate will bring strong leadership capabilities, strong billing expertise, and the ability to navigate proprietary systems and operational complexity.
Key ResponsibilitiesOversee day-to-day billing operations in a high-volume, complex billing environment. Supervise and mentor a team; review work, manage workflow, and support development of newer staff. Act as a player/coach, stepping in on complex or escalated billing issues as needed. Interpret and apply varying billing structures, including handling different pricing approaches and pass-through costs. Ensure accuracy across billing transactions, adjustments, and reconciliations. Review team output and supporting documentation for completeness and accuracy. Own month-end billing-related responsibilities, including reconciliations and clearing accounts. Partner with leadership on billing alignment and revenue-related review. Support and maintain accountability for collections activities tied to billing. Drive process improvements and help optimize workflows within proprietary systems. Serve as a resource to internal teams on billing processes and issue resolution.
Qualifications5+ years of progressive experience in billing or revenue operations, including supervisory experience. Proven experience in complex billing environments. Strong understanding of billing processes, reconciliations, and month-end close support. Experience reviewing team work and managing deliverables in a deadline-driven environment. Strong aptitude for learning and working within proprietary or in-house systems. Experience supporting or partnering with collections functions. Excellent attention to detail, problem-solving skills, and ability to prioritize. Strong communication and leadership skills with a hands-on approach.
Key ResponsibilitiesOversee day-to-day billing operations in a high-volume, complex billing environment. Supervise and mentor a team; review work, manage workflow, and support development of newer staff. Act as a player/coach, stepping in on complex or escalated billing issues as needed. Interpret and apply varying billing structures, including handling different pricing approaches and pass-through costs. Ensure accuracy across billing transactions, adjustments, and reconciliations. Review team output and supporting documentation for completeness and accuracy. Own month-end billing-related responsibilities, including reconciliations and clearing accounts. Partner with leadership on billing alignment and revenue-related review. Support and maintain accountability for collections activities tied to billing. Drive process improvements and help optimize workflows within proprietary systems. Serve as a resource to internal teams on billing processes and issue resolution.
Qualifications5+ years of progressive experience in billing or revenue operations, including supervisory experience. Proven experience in complex billing environments. Strong understanding of billing processes, reconciliations, and month-end close support. Experience reviewing team work and managing deliverables in a deadline-driven environment. Strong aptitude for learning and working within proprietary or in-house systems. Experience supporting or partnering with collections functions. Excellent attention to detail, problem-solving skills, and ability to prioritize. Strong communication and leadership skills with a hands-on approach.