Collections Supervisor

First Hawaiian Bank is currently seeking a Collections Supervisor to join the Consumer Loan Collections Department.

Compensation:

The pay range for this role is $40,000•$50,000/yr; commensurate with experience.

Work Schedule:

Monday•Friday 8:00AM•5:00PM (hours may vary) The ideal candidate will have: Bachelor's Degree or equivalent experience required 2 years' required experience in any of the following: Collections Supervising in operations, and/or Consumer credit products MS Windows proficient (MS Excel, MS Word and MS Outlook) Must be articulate, self-motivated and able to interact with and supervise a diverse group of individuals Excellent oral and written communication skills, problem solving and negotiating skills are required in order to make critical decisions with minimal supervision Must possess excellent telephone etiquette skills Good time management skills Able to plan, organize and budget Able to work under pressure with multiple deadlines Able to handle confidential matters judiciously The Collections Supervisor is responsible to serve as one of the supervisors for the collections group within the Collection and Recovery Center. In this role, they will assist with overseeing the collection function, including ensuring that regulatory requirements are followed; best collection practices are consistently exercised and provide timely processing and reporting of delinquent First Hawaiian Bank loan products. Additionally, the Collections Supervisor will assist with developing the staff to promote an effective and efficient approach to risk-based collecting. The Collections Supervisor is responsible to serve as one of the supervisors for the collections group within the Collection and Recovery Center. In this role, they will assist with overseeing the collection function, including ensuring that regulatory requirements are followed; best collection practices are consistently exercised and provide timely processing and reporting of delinquent First Hawaiian Bank loan products. Additionally, the Collections Supervisor will assist with developing the staff to promote an effective and efficient approach to risk-based collecting.