Digital Solutions Section Manager

Digital Solutions Section Manager Honolulu, HI Job Details Full-time $57,576 - $92,122 a year 3 days ago Benefits Commuter assistance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Qualifications Internal controls Workflow management (operations management method) Bachelor's degree in business Mid-level Improving operational efficiency Performance management Project management Bachelor's degree Team management Bank experience Decision making Productivity software 10 key typing Training & development Training Business Leadership 2 years Technical Proficiency Full Job Description Position Summary The Digital Solutions Section Manager leads the daily operations of the Digital Solutions team, ensuring reliable, secure, and compliant delivery of digital banking services. This role manages staff performance, oversees operational workflows, drives operational efficiency, resolves complex escalations, and ensures strong internal controls. This role drives service quality, supports strategic initiative execution, and ensures digital banking operations are in alignment with organizational goals and member experience standards. Qualifications & Experience 4-6 years of related experience in Digital Banking Services, or financial industry focused on operations. A minimum of 2-3 years of direct managerial experience leading teams, setting performance goals, and managing operational workflows. Bachelor's degree in business, or related field, or equivalent experience. Comprehensive knowledge of digital banking channels, related services, and applicable policies and procedures. Proven leadership, communication, and training abilities. Strong understanding of operational processes. Ability to work independently and handle fast-paced environments. Project management, problem-solving, and decision-making skills. Proficiency in Microsoft Office Suite and PC operational systems. Ability to use teller terminal, 10-key, telephone, and all related business machines. Salary Range Minimum - $57,576 Maximum - $92,122

Benefits:

Competitive Compensation:

HSFCU offers competitive pay, merit increases, and incentives.

Health Coverage:

Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.

Paid Time Off:

Enjoy 13 paid annual holidays and up to 29 PTO days.

Retirement Savings:

Contribute to a 401(k) plan with up to 10% employer contributions.

Transportation Subsidy:

On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.

Health & Wellness:

Access to wellness fairs, flu shot clinics, and on-site fitness centers.

Additional Benefits:

Flexible spending plans, credit union discounts, life, accident, and disability insurance.

Growth Opportunities:

HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.

Work Environment:

HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.

Employee Testimonials:

Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 12 years.

Overview:

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union! We're more than just a financial institution; we're a family that believes in being "Always Right By You." Hawaii State Federal Credit Union (HSFCU) is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Voted Hawaii's Best Places to Work 2024, 2025 (Hawaii Business Magazine) Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)