Bankruptcy Specialist

Description We are looking for a detail-oriented individual to support bankruptcy-related collections activities within a banking environment in Minnesota. This position focuses on protecting the organization's financial interests by managing bankruptcy accounts, maintaining accurate records, and coordinating required actions with legal partners. The ideal candidate brings strong knowledge of bankruptcy processes, sound judgment, and the ability to balance compliance, service, and operational efficiency.

Responsibilities:

• Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case.
• Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel.
• Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current.
• Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans.
• Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements.
• Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately.
• Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries.
• Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance.
• Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management.
• Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations. Requirements
• Experience handling credit, collections, or financial services accounts with direct exposure to bankruptcy case administration.
• Working knowledge of creditor-side bankruptcy practices, including filings, reaffirmations, claims, dismissals, and discharges.
• Understanding of Chapter 11 and Chapter 13 proceedings and how they affect loan servicing and recovery efforts.
• Ability to interpret loan data, calculate balances and payment changes, and assess delinquency-related account activity.
• Strong organizational skills with the capacity to manage multiple deadlines, priorities, and detailed records accurately.
• Clear communication skills for collaborating with legal counsel, internal teams, and customers on sensitive account matters.
• Familiarity with applicable regulatory requirements, including banking and collections compliance standards.
• Proficiency in reviewing processes and identifying opportunities to improve accuracy, timeliness, and operational effectiveness.

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