Credit/Collections Supervisor

Credit/Collections Supervisor College Point, NY Job Details $55,000 - $60,000 a year 6 days ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Revenue cycle management Strategic management Medical collection Medicare Regulatory compliance in claims processing Mid-level 3 years Analysis skills Team management Healthcare financial management Epic Training Cross-functional collaboration Leadership Healthcare compliance Communication skills Cross-functional communication Analytics Full Job Description We are looking for an experienced Credit/Collections Supervisor to join our team in College Point, New York. This role requires a strong background in medical collections and revenue cycle management, particularly within the healthcare and dialysis sectors. The ideal candidate will possess advanced knowledge of billing workflows and payer regulations, along with the ability to lead strategic initiatives to optimize collections and compliance.

Responsibilities:

Oversee and manage medical collections processes, ensuring timely follow-up and resolution for healthcare and dialysis accounts. Develop and implement strategies to reduce outstanding balances and improve accounts receivable metrics. Analyze trends in accounts receivable performance and recommend actionable solutions to enhance collections efficiency. Collaborate with cross-functional teams, including billing, finance, patient access, and front desk, to address collection challenges and streamline processes. Ensure compliance with payer rules, company policies, and regulatory requirements related to healthcare reimbursement. Maintain in-depth knowledge of Medicare, Medicaid, and private insurance regulations and their impact on collections. Utilize healthcare technology systems, such as Epic, to manage and monitor billing and collection workflows. Provide guidance and training to team members on best practices for collections and revenue cycle management. Monitor and report on Days Sales Outstanding (DSO) metrics to senior management. Ensure all collection activities align with organizational goals and legal standards. Minimum of 3 years of direct experience in medical collections, with a focus on healthcare and dialysis. Comprehensive understanding of revenue cycle management and payer regulations, including Medicare and Medicaid. Expertise in dialysis billing and collections workflows. Proficiency with healthcare technology systems, such as Epic. Strong analytical skills to assess accounts receivable trends and develop effective strategies. Knowledge of healthcare reimbursement processes and regulatory requirements. Ability to collaborate effectively with cross-departmental teams. Excellent communication and leadership skills to guide and train team members. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .