Collections Manager

Collections Manager CSI is one of the largest independent equipment leasing companies in the world. We provide our customers not only with financial solutions, but for help with asset management, end-of-life data security, disposal and more - all on a global scale. CSI employees have been working to provide intelligent solutions with superior customer service for over five decades. Start your journey with CSI today! What to expect in this role on a given day: The role of the Collections Manager will include managing the daily collection process for corporate transactions, reviewing and analyzing reports, and researching and responding to escalated customer inquiries and disputes.

Daily responsibilities include:

Manage day to day collection activities Supervise a department of 4 collectors Provide leadership, training, and guidance to the team Review delinquent accounts to determine appropriate action Analyze and resolve escalated customer inquiries and disputes in a professional manner Prepare and analyze reports for distribution to upper management and various other entities You will be a good fit for this position if you have: High school diploma or equivalent Bachelor's degree in finance, business, or a related field (preferred) Minimum 3 years supervisory experience in corporate collections or accounts receivable Strong analytical and problem solving skills Strong leadership, communication, and conflict resolution skills Ability to work in a fast paced environment with deadlines Proficiency in Microsoft Excel How we take care of our people: Competitive pay & benefits package includes: Medical, dental, and vision coverage for you & your family Virtual medical and mental health care coverage Pre-tax medical & dependent care flexible spending accounts Health Reimbursement Arrangement Company matched 401(k) retirement savings account Company-paid short & long-term disability and life insurance Employee Assistance Program Paid Time Off Hybrid work schedule On-site fitness center Wellness program Company events Equal Opportunity Employer, including disability/vets