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Collections Manager

Job

ALLEGIANCE CREDIT UNION

Remote

Full-Time

Posted 2 days ago (Updated 22 hours ago) • Actively hiring

Expires 6/18/2026

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Job Description

  • A completed application is required for consideration of employment.
  • Full-Time Collections Manager Hybrid Role Oklahoma residency required by start date
  • 3+ Years' Collections & Leadership Experience Required
Role:
To preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; hiring, scheduling, training, and monitoring the work of other direct reports; disposing of repossessed collateral and working with vendors in assisting with attaining goals. Attendance is an essential function of performing the duties of this job.
Essential Functions & Responsibilities:
35% Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful. Direct and indirect oversight of all legal proceeds, bankruptcies and foreclosures. Informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Recommends strategies to address negative trends and isolation of impacting factors and/or risk factors which have been identified. Proactively analyzes monthly losses, identifying and projecting subsequent month's losses and delinquency ratios and numbers. 35% Hires, reviews, schedules, trains, and monitors the work of direct reports: conducts performance reviews; allocates resources to meet operational needs within the department; assist CFO in managing vendor relationships to assist in attaining collection goals; reviews and approves, denies, or modifies department recommendations from subordinate 20 % Coordinates the repossession, determines further investment (repairs or improvements), and sale of repossessed collateral while seeking to maximize recovery value. Oversees the appropriate documentation for bankruptcy accounts. Prepares the required documentation for assignment to collection agencies or attorney. Attends court hearings for various legal/bankrupt files. Oversee the preparation of delinquent accounts for charge off requests. 10% Attends the Credit Union's credit manager committee. Vocalize concerns or trends being spotted by collection team and offers suggestions/solutions. Performs quality control loan review sampling on a regular basis.

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