Manager, Business Process

Between $126k and $154k Per Year DOE (Depends on Experience) Position range in Dallas County $51k - $102k Per Year Manager, Business Process

UBER TECHNOLOGIES INC

Occupation:

Credit Analysts

Location:

Dallas, TX - 75226

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

06/12/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Not Specified

Updated:

06/15/2026

Expires:

07/17/2026 Job #: 17027215 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education Bachelor's Degree Experience 60 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Shift Day Shift Public Transit Available Benefits Help for . Uber Technologies, Inc. has an opening for a Manager, Business Process in Dallas, Texas. May telecommute.

Job Duties:

Supervise, train and motivate a team of collection agents. Set performances targets and monitor daily, weekly and monthly metrics. Provide coaching and feedback to improve efficiency and compliance. Design and implement effective strategies for Credit card customers. Monitor portfolio performance and adjust tactics to reduce delinquency and write offs. Collaborate with risk and analytics teams to segment accounts and prioritize recovery efforts. Ensure all collection activities comply with relevant laws, regulations and internal policies. Regularly review and update procedures to reflect regulatory changes and industry best practices. Promote respectful, customer-focused collection practices that preserve long term relationships. Review and approved payment plans for customers with financial distress. Generate reports on delinquency trends, recovery trades. Present insights and recommendations to senior management. Track and analyze jet metrics such as DSO, ATC, % Current. Supervise at least one (1) Credit Card Collection Analyst/ 13-2041 and one (1) Collection Analysts / 13-2041.

Job Requirements:

Employer will accept a Bachelor's degree in Finance, Business Administration, Accounting, International Relations, or related field and 5 years of progressive, post-baccalaureate experience in the job offered or in a related occupation.

Position requires:

1. Driving Business Partner Operations (BPO) contact rates using data driven and customer segmentation; 2. Establish collection strategies; 3. Establish Customer segmentation; 4.

Collection systems:

Oracle, High Radious, EPIC, Sales Force, Renaissance, and Tableau reports; 5. Establish monthly collection targets; 6. Comply with Sarbanes-Oxley Act (SOX) internal policies; 7. Knowledge on AI tools to implement automation on collection activities; 8. Engagement with internal stakeholders e.g. Sales, Rev Rec, Accounting, Engineering teams. Job ID #: 2026-160139 The total base annual salary range for this position is $126,000 to $154,000. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link "https://www.uber.com/careers/benefits". To apply, please go to "https://tinyurl.com/yc3zmuk8".