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Director of Credit
Job
Robert Half
Puyallup, WA (In Person)
$100,000 Salary, Full-Time
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Job Description
We are looking for an experienced Director of Credit to lead regional credit and collections strategy in Puyallup, Washington. This role oversees a large team, strengthens accounts receivable performance, and ensures consistent execution of credit policies across multiple locations. The ideal candidate brings strong commercial credit judgment, leadership capability, and the ability to partner effectively with sales, finance, and customers to support sound business decisions.
Responsibilities:
- Lead, develop, and oversee a credit and collections team of 15 or more employees, including hiring, onboarding, coaching, performance management, and employee development.
- Guide regional credit and collection activities by establishing consistent practices, driving operational improvements, and ensuring procedures are executed effectively across local offices.
- Evaluate customer creditworthiness and approve or recommend credit exposure decisions, including high-value limits up to $10 million, while coordinating escalation when thresholds require additional review.
- Monitor daily, weekly, and monthly receivables and collection performance, using financial and operational data to identify trends, address risk, and improve results.
- Partner with sales leadership and other internal stakeholders to align credit decisions with business strategy while supporting customer relationships and portfolio health.
- Maintain strong oversight of accounts receivable quality by implementing best practices in reporting, controls, and internal workflows.
- Review team and departmental performance metrics, financial outcomes, and process effectiveness, taking corrective action when standards are not met.
- Exercise approved write-off authority up to $100,000 and ensure decisions are properly documented and aligned with company guidelines.
- Provide subject matter leadership on credit, collections, and risk matters that affect the broader receivables portfolio, including compliance with key internal controls.