Director of Credit

Director of Credit Robert Half - 3.9 Puyallup, WA Job Details $160,000 - $200,000 a year 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Employee onboarding Operational analysis Managerial strategic planning Accounts receivable optimization Strategic management Internal controls Microsoft Excel Accounts receivable management Credit risk assessment Team leadership Standard Operating Procedures (SOPs) implementation Bachelor's degree in finance Operational management SAP Coaching Performance management strategy Data analysis skills Metrics Reporting Talent development Finance Team development Hiring Debt collection legal action Analysis skills Compliance management Bachelor's degree Decision making Quality compliance management Financial data management Credit history review Full Job Description We are looking for an experienced Director of Credit to lead regional credit and collections strategy in Puyallup, Washington. This role oversees a large team, strengthens accounts receivable performance, and ensures consistent execution of credit policies across multiple locations. The ideal candidate brings strong commercial credit judgment, leadership capability, and the ability to partner effectively with sales, finance, and customers to support sound business decisions.

Responsibilities:

Lead, develop, and oversee a credit and collections team of 15 or more employees, including hiring, onboarding, coaching, performance management, and employee development. Guide regional credit and collection activities by establishing consistent practices, driving operational improvements, and ensuring procedures are executed effectively across local offices. Evaluate customer creditworthiness and approve or recommend credit exposure decisions, including high-value limits up to $10 million, while coordinating escalation when thresholds require additional review. Monitor daily, weekly, and monthly receivables and collection performance, using financial and operational data to identify trends, address risk, and improve results. Partner with sales leadership and other internal stakeholders to align credit decisions with business strategy while supporting customer relationships and portfolio health. Maintain strong oversight of accounts receivable quality by implementing best practices in reporting, controls, and internal workflows. Review team and departmental performance metrics, financial outcomes, and process effectiveness, taking corrective action when standards are not met. Exercise approved write-off authority up to $100,000 and ensure decisions are properly documented and aligned with company guidelines. Provide subject matter leadership on credit, collections, and risk matters that affect the broader receivables portfolio, including compliance with key internal controls. Bachelor's degree in Finance, Accounting, or a related field, or an equivalent combination of education and relevant experience. At least 10 years of experience in commercial credit management, collections leadership, or a closely related discipline. Demonstrated knowledge of credit and collections practices, including portfolio oversight, risk assessment, and credit analysis. Experience with legal recovery tools and credit-related remedies such as liens, foreclosure actions, bond claims, remediation, and arbitration. Strong analytical skills with the ability to assess financial information, solve complex problems, and make sound business decisions. Proven leadership ability with experience managing teams, influencing stakeholders, and communicating effectively in both written and verbal formats. Proficiency with Microsoft Office applications, including Excel and PowerPoint; experience with SAP is preferred. Knowledge of the building products industry is highly desirable; paralegal training or C.C.E. certification is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .