Collections Team Lead

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? As a Collections Team Lead at Uline, help guide the dedicated accounts receivable team that supports our growing North American company! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Guide a Collections team, managing workflow, conducting check-in meetings and promoting a positive work environment. Evaluate team member performance, providing regular feedback, career planning discussions and year-end reviews. Resolve escalated customer concerns and coach the team on timely payment collection strategies. Collaborate with management to identify process improvements and provide recommendations to ensure efficient operations. Minimum Requirements High school diploma or equivalent. Bachelor's degree in finance, accounting or a related field preferred. 2+ years of collections or customer service experience. Leadership experience a plus. Strong communication and customer service skills with excellent attention to detail. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-CD1 #CORP (#IN-PPFIN) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!