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Data & Reservation Specialist

Job

Mercy House

Phoenix, AZ (In Person)

$43,680 Salary, Part-Time

Posted 03/10/2026 (Updated 8 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Data & Reservation Specialist Phoenix, AZ Job Details Part-time $21 an hour 1 day ago Qualifications Computer operation Spanish Microsoft Excel Microsoft Outlook Computer literacy Data analysis skills Data reporting Mid-level Key Performance Indicators Analysis skills Quality assurance Task prioritization Data quality monitoring Data entry Communication skills
Technical Proficiency Full Job Description Staus:
Non-Exempt |
Payrate:
$21.00 / Hour |
Schedule:
Monday 8 am
  • 12 pm; Tuesday
  • Friday 2 pm
  • 6 pm Reports to:
Program Manager Department:
Emergency Services Region:
Maricopa County Job Summary:
The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.
Essential Duties and Responsibilities:
Program Data Entry and Reporting Reviews HMIS intake forms to ensure accuracy of data collected Enters intake/enrollment data into HMIS daily Scans and uploads vital guests' documents to HMIS daily Ensures HMIS data quality management This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard Meets data entry deadlines Responsible for data reporting including Key Performance Indicators Miscellaneous Attend program specific staff meetings and staff meetings Attend Maricopa CoC meetings as needed Attend HMIS and program data specific training Perform ad hoc projects as appointed by Supervisor Education and Experience Strong analytical skills and data experience Strong computer, typing, and data processing skills Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers Possess a high level of understanding for individuals served with urgent multiple case management and health needs General Ability to work effectively with a diverse population Plan, organize and prioritize duties Clearly communicate information and instructions verbally and in written form Strong verbal communication and interpersonal skills Ability to multi-task in a fast-paced environment Attention to detail Fluency in Spanish is of significant value Physical Requirements Ability to lift up to 25 pounds Prolonged periods sitting at a desk and working on a computer

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