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Data Collection Technician

Job

Stealth Startup

San Jose, CA (In Person)

$41,600 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 6/23/2026

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Job Description

About Us We are an early-stage, stealth tech startup based in San Francisco, developing innovative hardware that rethinks human-computer interaction. While we can't reveal too much just yet, our team is tackling cutting-edge engineering challenges to bring revolutionary products to life. What You'll Do This role is essentially a blend of customer service and operations. You'll be the welcoming face of our studies, ensuring participants have a positive experience from start to finish.
  • Provide exceptional participant support by greeting, onboarding, and guiding study participants through sessions with patience and professionalism.
  • Manage session logistics including setup, monitoring, and closeout while maintaining meticulous attention to detail.
  • Serve as the main point of contact for participants, answering questions, addressing concerns, and troubleshooting issues in real-time.
  • Maintain accurate records by documenting sessions thoroughly using digital tools and following established protocols.
  • Collaborate daily with the data collecton team to ensure seamless workflows and flag any issues that need attention. Requirements
  • Schedule flexibility required : Must be available for early morning and evening shifts, and weekend work.
  • Must be comfortable working in a fast-paced environment.
  • Strong customer service mindset and interpersonal skills; you genuinely enjoy working with people.
  • Excellent attention to detail and organizational abilities.
  • Comfortable staying alert and responsive during long shifts.
  • Technically proficient and quick to learn new systems.
  • Familiarity with software tools such as Notion, Airtable, MS Office & Google Workspace. Nice to Have
  • Prior experience in customer service, hospitality, research, or lab operations.
  • Experience with scheduling or data management platforms.
  • Interest in human-computer interaction, psychology, or research operations. Details
Position Type :
Full-time
    Location :
    Onsite in San Francisco (SOMA), willing to work at San Jose site in future
      Schedule :
      Evening and weekend availability required; must be willing to work between 10pm and 6am
        Compensation :
        $20/hr (Non-exempt position, eligible for overtime pay in accordance with applicable law)
        Pay:
        $20.00 per hour
        Benefits:
        401(k) Health insurance
        Work Location:
        In person

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