Order Entry Specialist

Order Entry Specialist Augusta, GA Job Details Full-time $14 - $16 an hour 1 day ago Benefits Paid time off Qualifications Microsoft Word Record keeping Microsoft Excel Customer relationship building Microsoft Outlook Phone communication Customer service Adobe Illustrator Filing Client relationship development Microsoft Office Administrative experience High school diploma or GED Data quality management Data entry CRM system proficiency Data validation Order entry Communication skills Entry level Customer complaint resolution Time management Client interaction via phone calls

Full Job Description Job Title:

Data Entry Specialist/CSR About Us:

Superior Promotional Bags is a leading provider of high-quality custom bags and accessories. We specialize in creating unique and effective promotional products for businesses of all sizes. We are a dynamic and growing company with a strong commitment to customer satisfaction.

Position Summary:

We are seeking a highly motivated and customer-oriented individual to join our growing team as a Data Entry Specialist/CSR. In this role, you will be responsible for providing excellent customer service, accurately entering data into our systems, and assisting with various administrative tasks.

Key Responsibilities:

Customer Service:

• Respond to customer inquiries via phone and email
• Resolve customer issues promptly and efficiently.
• Build and maintain strong customer relationships.
• Provide accurate and timely information to customers.

Data Entry:

• Accurately enter customer information into our CRM and other relevant systems.
• Maintain data integrity and accuracy.
• Identify and resolve data entry errors.

Administrative Support:

• Maintain organized records and files.
• Support other departments as needed.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.
• Experience in a customer service role is preferred.

Benefits:

Paid time off,

PTO, Sick Leave Job Type:

Full-time Pay:

$14.00 - $16.00 per hour

Benefits:

Paid time off

Work Location:

In person