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Operational Support Specialist

Job

Mindlance

Springfield, MA (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/3/2026

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Job Description

Operational Support Specialist#26-12633 Springfield, MA
All On-site Job Description Description:
Duties:
Under direct supervision, performs routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, scanning documents, distributing outgoing mail and coordinating with print services. Applies knowledge of department policies and procedures, and utilizes a general understanding of other department's functions. Maintains records, prepares forms, verifies information and resolves routine problems. May do some data-entry to retrieve and route documents to appropriate business area. Role Characteristics Performs a variety of duties requiring specific job skills Follows general instructions or procedures Limited authority to make decisions that go beyond established expectations and guidelines For technical jobs, structured analysis and interpretations are required Makes decisions that impact accuracy of data, utilization of equipment, and/or quality of output which ultimately impact cost/revenue Applies knowledge to handle many problems independently but seeks guidance in highly complex situations Applies basic PC skills Typically, has at least 2+ yrs of related experience
Job Responsibilities & Requirements Responsibilities:
Providing administrative support, data entry and various clerical duties; conducting research utilizing internal data and outside research sources.; and accommodating the storage of records and documents.
Skills:
Basic Qualifications:
1+ years of data entry experience Warehouse conditions /
Physical Requirements:
Must be able to lift and move boxes up to 35 pounds Standing for a prolong period of time Digital dexterity (i.e., ability to use a computer keyboard and toggle between various screens) Perform repetition work requiring visual accuracy Ability to sit, reach, grasp, lift, carry, bend, push and pull
Keywords:
Education:
.
Skills and Experience:
Required Skills:
DATA ENTRY ADMINISTRATIVE SUPPORT CLERICAL DUTIES PHOTOCOPYING COMPILING RECORDS
Additional Skills:
FILING TABULATING POSTING INFORMATION SCANNING DOCUMENTS DISTRIBUTING OUTGOING MAIL COORDINATING WITH PRINT SERVICES MAINTAINING RECORDS PREPARING FORMS VERIFYING INFORMATION PROBLEM SOLVING RESEARCH DIGITAL DEXTERITY BASIC PC SKILLS
Minimum Degree Required:
Completed High School (Diploma or GED)
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of -Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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