Data Entry Specialist

Data Entry Specialist

Job Title:

Repair Coordinator /

Data Entry SpecialistLocation:

10105 Senate Drive, Lanham, MD 20706

Duration:

3-6 months (with possible extension)

Hours:

8:30 AM

• 5:00 PM (overtime possible)

Pay Rate:

$20

• $23/hourWhat You Will Do
• Receive, unpack, and validate customer equipment (2-way radio devices)
• Enter and maintain accurate device and customer data in system
• Track repair items and ensure proper workflow updates
• Communicate with customers regarding equipment status and updates
• Collaborate with service and sales teams for coordination and issue resolution
• Use service system along with internal tools for tracking
• Follow ISO9001 standards and internal service level requirements
• Ensure accurate handling of customer assets and documentation
• Support operational workflow in a fast-paced environment
• Maintain accountability, accuracy, and timely processing of repairsRequired Qualifications
• Experience in data entry or customer service environment
• Proficiency in G-Suite and Ms Excel
• Typing speed of 30+ WPM
• Strong communication (written and verbal)
• Ability to work under pressure and handle multiple tasks
• Basic experience with ticketing or service systems
• Ability to follow instructions and maintain accuracy
• Team collaboration and individual contribution skillsThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually•as applicable.