Intake Specialist

Our company is looking for intake specialists for our legal call center. Must be detail-oriented, have excellent communication skills, and work well with a wide range of clients. The ideal candidate for this position possesses a strong work ethic, is highly organized, and thrives in a fast-paced, dynamic workplace. Reliability & dependability are a must and will be rewarded in this position accordingly.

• Responsibilities
• 1. Conduct thorough interviews with potential clients to gather essential case information. 2. Assess and screen potential mass tort cases based on predetermined criteria. 3. Input accurate and comprehensive client information into our internal database.
• Qualifications
• 1.

Previous Microsoft Office, Adobe Acrobat, Excel & Google Sheets experience is required. 2. Previous office experience required. 3. Strong communication skills, both written and verbal. 4. Compassionate and empathetic approach when working with clients. 5. Demonstrated expertise in data entry with a high level of accuracy and attention to detail. You must also pass a typing test. 6. Ability to efficiently multitask and manage multiple client interactions while entering data simultaneously with accuracy. 7. Strong focus on maintaining organized and precise records in a fast-paced environment. 8. Previous experience in hospitality or customer-facing roles is highly preferred, with an emphasis on delivering exceptional client service.

• Job Qualities
• Professional development opportunities
• Supportive and collaborative work culture
• Very team-oriented structure with many in-office benefits Office hours are Monday through Friday.

There are positions open from 7 am to 3 pm CST, 8 am to 4 pm CST, 9 am to 5 pm CST, and Saturday work if necessary or preferred. Schedules will vary for those preferences.

Expected Hours:

No more than 40 hours a week, a minimum of 30 hours to be eligible for benefits.

Benefits:

• Insurance Benefits are offered. See the list below.
• Major Paid Holidays
• Accrued PTO after a probationary period elapses with NO negative evaluations or write-ups.
• 1 month paid

Maternity Leave Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Microsoft Office:

1 year (Preferred) Ability to

Relocate:

Ridgeland, MS 39157: Relocate before starting work (Required)

Work Location:

In person