Lead Moderator for Data Collections (In-office, short-term)

Lead Moderator for Data Collections (In-office, short-term) Applause - 3.8 New York, NY Job Details Temporary | Full-time $28 an hour 12 hours ago Qualifications Google Workspace Google Docs Customer service Bachelor's degree Attention to detail Cleaning Full Job Description Are you tech savvy and comfortable guiding others in the use of the latest device technologies? Are you a strong communicator with stellar leadership capabilities? If so, and you're ready to get started ASAP please review these high level qualifications.

Terms:

Type:

Project-based Employee Location:

In-office at 505 8th Ave, New York, NY 10018

Days:

Monday to Friday, ~8 AM to 5:30

PM ET Start:

July 13, 2026

Duration:

3-months Pay rate: $28 per hour

Responsibilities:

Check-in and check-out smart device testers; Instruct, guide and assist testers through the smart device testing session; Perform basic troubleshooting on smart devices; set up, clean smart devices; Escalate smart device problems or tester reported issues to the designated Lead; Collaborate with team members and communicate updates across the team; Maintaining the release schedule for all core services and ensuring alignment across key internal team members; Facilitating release prioritization, speed, resourcing, and risk decision making with product and engineering management; Leading the end-to-end release workflows and detailed steps - to ensure on-time and effective delivery of high-quality releases; Managing production deployment (e.g., ensuring all internal and external work items are collected for distribution, and the distribution occurs to the correct group of potential users and targeted locations); and Additional project related activities.

Qualifications:

Bachelor's Degree preferred 1+ years of previous leadership or management experience Customer service experience Able to follow detailed technical documentation & instructions Google Office Suite experience, especially Sheets & Docs Experience with smart wearable technologies and devices Experience with video recording equipment and editing software Strong communications skills Very dependable and detail oriented

Pay:

$28.00 per hour Application Question(s): Have you or anyone in your household worked for: Alphabet, Inc., Amazon, Inc., Apple, Inc., ByteDance, Inc., Magic Leap, Inc., Meta - Facebook, Microsoft Corp., Samsung Electronics, Snap Inc., X - Twitter, Inc., Uber Technologies, Inc. Earliest date you can start? Are you proficient using Google Sheets & Docs? Do you have experience using smart wearable technologies and devices? Are you comfortable using video recording equipment? Are you comfortable using video editing software? Do you have previous leadership experience? Are you fine with a $28 per hour pay rate?

Education:

Bachelor's (Required)

Experience:

Customer service: 1 year (Required)

Work Location:

In person