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Operations Associate
Job
L'industrie Pizzeria - Brooklyn
New York, NY (In Person)
Full-Time
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Job Description
• Before applying, please note that this is an in-person role Monday - Friday • About the Role L'industrie is one of NYC's most recognized independent pizzerias. We're hiring an Operations Associate to own the back-office and administrative work that keeps the business running smoothly. This is a hands-on role for someone organized, reliable, and comfortable working across finance, admin, and customer-facing tasks. You'll be onsite weekly and handle the rest remotely. Responsibilities Customer support — Manage and respond to customer inquiries, complaints, catering/press requests, and general email Payroll — Process payroll on schedule, track hours, manage onboarding/offboarding paperwork Accounts payable — Handle bill pay, vendor invoices, and keep records current General operations — Vendor coordination, supply/admin tasks, data entry, and ad hoc projects as they come up Maintain organized records and flag issues before they become problems You Are Detail-oriented and self-directed — you don't need to be chased Comfortable with numbers and basic bookkeeping concepts A clear, professional communicator (especially over email) Experienced with tools like ADP, Square, and Google Workspace Nice to Have Prior restaurant or hospitality back-office experience Familiarity with NYC restaurant operations and vendors