Forklift

Description:

• Job Title:

  Customer Service Representative (CSR)
• Logistics / Warehouse Support

• Location:

• In-House (Not Remote)

• Schedule:

• Monday
• Friday, 8:00 AM
• 5:00 PM

• Pay Rate:

• $15.00
• $18.00 per hour (based on experience)
• Position Overview
• We are seeking a dependable and detail-oriented Customer Service Representative (CSR) to support daily operations in a fast-paced logistics/warehouse environment. This role is responsible for maintaining accurate shipment records, providing customer support, and assisting with various administrative tasks.
• Key Responsibilities
• Maintain accurate data records with shipment details
• Perform data entry and document processing
• Scan and manage documents (data imaging)
• Provide customer service and phone support
• Fax, copy, and file documents
• Assist with general office and administrative duties
• Support other departments as needed
• Complete additional tasks as assigned
• Required Skills & Qualifications
• Strong English communication skills (verbal and written)
• Bilingual is a plus, but not required
• Typing speed of at least 45 WPM
• Basic knowledge of Microsoft Excel or equivalent systems
• Ability to recognize and interpret U.S. Customs and shipping documents
• Self-motivated and goal-oriented
• Ability to follow directions and work independently
• Strong organizational and multitasking skills
• Ability to work in a high-stress environment while maintaining professionalism, patience, and composure
• Experience Requirements
• Experience in an industrial, trucking, or distribution environment required
• Imports/Exports experience is a plus
• High School Diploma or GED (verification required)
• Work Environment
• In-house position (not remote)
• Fast-paced logistics/warehouse office setting