General Clerk II (Hybrid)

General Clerk II (Hybrid) Resp & Qualifications

PURPOSE:

Performs a variety of clerical duties, such as sorting and filing correspondence, invoices, receipts or other records. Collects information for specified report formats. Maintains files, posting records, compiling statistical data, making and checking calculations, preparing and sorting mail, proofreading, completing forms and checking for accuracy, answering telephones and simple typing. Assist with training of clerical staff and serve as lead clerical support.

ESSENTIAL FUNCTIONS

• Gathers, complies, and verifies information and performs data entry.
• Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs.
• Assists in a variety of administrative matters including, but not limited to, verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
• Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the departments leadership team to keep abreast of procedure changes and communicate such to team members.
• Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, provides supervisor with weekly and monthly statistical reports.

SUPERVISORY RESPONSIBILITY

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS

Education Level:

High School Diploma or GED.

Experience:

2 years experience in an administrative, clerical, or operations role. Knowledge, Skills and Abilities (KSAs)

• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficient in Microsoft Office applications.
• Strong time-management and organizational skills.
• Excellent communication skills both written and verbal.

Salary Range:

$32,616

• $59,796 Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed.

This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Department Office of Corporate Counsel I Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. W To Please visit our website to apply: carefirst/careers Federal Disc/Physical Demand

Note:

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship. #LI-LJ1

REQNUMBER:

22062