Mapping Coordinator II

We are looking for a detail-oriented Mapping Coordinator II to support maps and records operations for utility-related data and documentation in Providence, Rhode Island. This Long-term Contract position requires working onsite five days each week and plays an important role in maintaining accurate mapping information, supporting compliance efforts, and helping the team meet operational and safety objectives. The ideal candidate brings strong organizational ability, confidence using Microsoft Office Suite, and experience coordinating records, reporting, and process improvement activities in a technical or utility-focused environment.

Responsibilities:

• Support departmental leadership with onboarding, guidance, and day-to-day coordination of mapping and records staff while assisting with additional operational needs as assigned.
• Examine completed mapping and records work for accuracy, authorize updates, and ensure approved items are properly entered and documented.
• Maintain daily backlog and tracking databases in company applications so critical mapping information is current, accessible, and aligned with regulatory and operational expectations.
• Prepare recurring and ad hoc performance reports to measure progress against safety targets, compliance obligations, and other key service metrics.
• Administer record retention activities by organizing historical maps and documents, processing files for storage, and ensuring materials are handled according to established policies.
• Partner with supervisors to evaluate departmental performance, identify root causes of delays or quality issues, and recommend practical improvements.
• Contribute to quality assurance practices and procedural enhancements related to upstream gas work order and mapping processes to improve turnaround times and consistency.
• Coordinate the collection and entry of mapping-related data into enterprise systems to support safe utility operations and reliable records management.