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Robert Half
Coppell, TX (In Person)
Full-Time
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Job Description
We are looking for detail-oriented Customer Service Representatives to join our team on a contract basis in Dallas, Texas. This role involves systematically updating and correcting data within Salesforce, requiring high accuracy and adherence to provided instructions. Candidates will play a critical role in ensuring data integrity while working within a structured schedule, including hours outside of regular business operations.
Mon-Fri:
6:00 PM-9:00PMSaturday:
2:00 PM-7:00PMSunday:
8:00 AM-5:00 PM(28 hours per person per week)Responsibilities:
- Review and correct migrated orders in Salesforce with precision and efficiency.
- Follow scripted guidelines to ensure consistent and accurate data updates.
- Meet daily and weekly targets for order corrections within the designated timeline.
- Collaborate with team members to address challenges and maintain workflow efficiency.
- Perform updates outside standard business hours as required to meet project goals.
- Maintain confidentiality and security of sensitive data during the cleanup process.
- Support ongoing efforts to reduce backlog by completing additional tasks as assigned.
- Communicate effectively with supervisors regarding progress and any obstacles encountered.
- Ensure quality control by double-checking updates for accuracy and completeness.
- Adapt to a structured schedule and meet deadlines consistently.
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