Protective Services Specialist 1/2 (Permanency Specialist PCN 063044)

Protective Services Specialist 1/2 (Permanency Specialist

PCN 063044

) State of Alaska - 3.9 Anchorage, AK Job Details Full-time $28.50 - $32.78 an hour 3 days ago Benefits Mileage reimbursement Paid holidays On-the-job training Retirement plan Qualifications Professional ethics Writing skills English Driver's License Cultural competency Individual consumer customer service Full Job Description JOB This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.

It is recommended that you apply for all levels if you are qualified. This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for full-time Protective Service Specialist 1/2in Anchorage, AlaskaWhat You Will Be DoingUnder the direction of the Regional Permanency Specialist, these specialty positions focus on aspects of casework specific to achieving permanency for children in OCS custody. Duties may include completing diligent relative searches; requesting and reviewing child-specific records; assisting with the full disclosure process; assisting with the home study referral process; gathering necessary documents for adoption and guardianship packets; regular communication with legal parties, adoption/guardianship attorneys, and Tribes; writing home study updates; and some primary casework responsibilities. Our Organization, Mission, and CultureThe Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of Joining Our TeamThis is an exciting time to join the Anchorage Permanency Team! Efforts are underway to develop and improve our processes for achieving appropriate timely permanency outcomes for children in OCS custody. This is an opportunity to support an important part of the agency's mission while also developing further expertise in all aspects of permanency.

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information. Working Environment You Can ExpectThe Office of Children's Services Anchorage Regional Office is located in mid-town Anchorage. The working environment will consist of a typical office setting as well as regular field work throughout the community. Some travel may be required. Travel in outlying areas may involve small aircraft and overnight stays. The Office of Children's Services requires staff to work after hours and on-call. Overtime is also an expectation, when necessary, as PSS staff members are considered essential. For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the

Following Competencies:

Decision Making:

Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Advocacy:

Develops and presents the client's, patient's, and/or customer's interests in all matters.

Human Services:

Knowledge of the concepts, principles, theories, and practices used in the planning, design, and implementation of programs that provide a broad range of social supports to individuals and families.

Stress Tolerance:

Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).

Self-Management:

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Special NoteAll positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for a Protective Services Specialist 1/2 please go to the following link: https://www.governmentjobs.com/careers/alaska/classspecs?keywords=protective%20services%20specialist

EXAMPLE OF DUTIES

Protective Services Specialist 1 Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Integrity/Honesty:

Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Writing:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.equivalent to those typically gained byTraining in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles. "Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job. "Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Special Note:

Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment. Protective Services Specialist 2Any combination of education and/or experience that provides the applicant with competencies in

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Integrity/Honesty:

Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Writing:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.equivalent to those typically gained byTraining in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles."Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job. "Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs."Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility."Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Special Note:

Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

SUPPLEMENTAL INFORMATION WORKPLACE ALASKA APPLICATION QUESTIONS

& ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordFor specific information in reference to the position please contact the hiring manager at:

Name:

Alicia Brault, Administrative Officer 2

Phone:

(907) 269-3953

Email: