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Customer Enrollment Representative
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Skyscraper Marketing
Bay Point, CA (In Person)
$65,000 Salary, Full-Time
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Job Description
Customer Enrollment Representative Skyscraper Marketing Bay Point, CA Job Details Full-time $1,000 - $1,500 a week 4 hours ago Benefits 401(k) Career development plan Employee discount Professional development assistance Qualifications Customer communication Full Job Description Skyscraper Marketing is hiring an outgoing Customer Enrollment Representative to support wireless campaigns throughout the Concord area. As a Customer Enrollment Representative, you'll work directly with residential customers, helping them enroll in affordable mobile and wireless plans while creating a smooth and positive experience from the first conversation through activation. This Customer Enrollment Representative opportunity is ideal for individuals who enjoy working with people, staying organized, and developing professional sales skills in a fast-paced environment. Every Customer Enrollment Representative plays an important role in helping customers access wireless services that fit their needs while contributing to overall sales growth and customer acquisition efforts. Customer Enrollment Representative Duties & Responsibilities Meet directly with residential customers to discuss available wireless plans, devices, and promotions Guide customers through the enrollment process while ensuring account information is completed accurately Explain service options, pricing, and plan features in a way that supports confident enrollment decisions and sales outcomes Help customers compare available solutions and select options that fit their lifestyle and budget Answer questions regarding devices, activations, wireless services, and account setup Support customer acquisition efforts by creating positive interactions that lead to successful enrollments and sales Follow up with newly enrolled customers to reinforce plan value and strengthen long-term customer relationships Track enrollment activity, activation progress, and sales performance throughout active campaigns Develop communication, organization, and customer engagement skills while working as a Customer Enrollment Representative What Will Help You Succeed as a Customer Enrollment Representative Strong communication and interpersonal skills Interest in customer service, telecommunications, enrollments, or sales Ability to stay organized while managing customer interactions and enrollment activity Comfortable speaking directly with customers throughout the day Positive attitude and willingness to learn Experience in retail, hospitality, restaurants, customer service, telecommunications, or other customer-facing roles is helpful but not required Strong attention to detail when completing enrollment documentation Motivated to grow professionally as a Customer Enrollment Representative As a Customer Enrollment Representative, your day is centered around helping customers navigate enrollment options, understand wireless services, and select solutions that fit their needs. Successful Customer Enrollment Representatives combine professionalism, organization, and customer-focused sales skills to create positive experiences while supporting campaign growth and enrollment success. This is an onsite Customer Enrollment Representative role. No previous telecom experience is required; training is provided for the right candidate.