Enrollment Specialist

We are looking for a dedicated Enrollment Specialist to join our team in Buena Park, California. The Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs like Covered California and Medi-Cal. This is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage.

Key Responsibilities:

• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.
• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.
• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.
• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.
• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.
• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.
• Deliver excellent customer service by addressing patient inquiries and concerns promptly.
• Stay informed about changes in health insurance policies to provide accurate guidance to patients.

Benefits:

Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.