Enrollment Specialist

Description We are looking for a dedicated Enrollment Specialist to join our team in Buena Park, California. The Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs like Covered California and Medi-Cal. This is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage.

Key Responsibilities:

• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.
• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.
• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.
• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.
• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.
• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.
• Deliver excellent customer service by addressing patient inquiries and concerns promptly.
• Stay informed about changes in health insurance policies to provide accurate guidance to patients.

Benefits:

Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement. Requirements Qualifications

• At least 1 year of experience in medical front desk, patient access, or insurance enrollment roles.
• Familiarity with health insurance programs such as Covered California and Medi-Cal is preferred.
• Strong communication and interpersonal skills to assist diverse patient populations.
• High attention to detail and the ability to manage multiple tasks efficiently in a fast-paced environment.
• Proficiency in computer data entry and maintaining organized records.
• Bilingual Spanish skills are preferred and may be required depending on client needs.
• Experience with annual and open enrollment processes is an advantage.
• Strong commitment to providing exceptional customer service.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .