Description A Health Plan in Buena Park for a Part Time Enrollment Specialist who is Bilingual in Spanish and English to join its team. The Part Time Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs such as Covered California and Medi-Cal. This Part Time Enrollment Specialist is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage. Bilingual in Spanish is a MUST.
Key Responsibilities:
- Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.
- Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.
- Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.
- Maintain up-to-date records of enrollment activity and manage data entry into internal systems.
- Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.
- Collaborate with community outreach teams to support enrollment initiatives and drive awareness.
- Deliver excellent customer service by addressing patient inquiries and concerns promptly.
- Stay informed about changes in health insurance policies to provide accurate guidance to patients.
Benefits:
Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement. Please send your resume to Mike [dot] Romero [at] RobertHalf [dot] [com] Requirements Qualifications
- Bilingual in Spanish is a MUST.
- At least 1 year of experience in medical front desk, patient access, or insurance enrollment roles.
- Familiarity with health insurance programs such as Covered California and Medi-Cal is preferred.
- Strong communication and interpersonal skills to assist diverse patient populations.
- High attention to detail and the ability to manage multiple tasks efficiently in a fast-paced environment.
- Proficiency in computer data entry and maintaining organized records.
- Bilingual Spanish skills are preferred and may be required depending on client needs.
- Experience with annual and open enrollment processes is an advantage.
- Strong commitment to providing exceptional customer service.
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