Enrollment Services Coordinator

Job Description:

Who We Are Seattle Pacific University is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. The Enrollment Management team partners with prospective students and families throughout the recruitment and enrollment journey by providing thoughtful communication, operational excellence, and personalized support. Through collaboration, innovation, and attention to detail, Enrollment Services helps ensure students receive timely, accurate, and engaging information that supports their transition to SPU. What We Need Seattle Pacific University is seeking an Enrollment Services Coordinator to support recruitment communications, enrollment operations, and data integrity efforts across Undergraduate and Graduate Admissions. This role combines strong organizational skills, operational accuracy, creativity, and collaboration to ensure prospective students receive timely and engaging communication throughout the enrollment process. The Enrollment Services Coordinator oversees print and mail communications, supports CRM and student information system processes, coordinates key enrollment projects, and supervises student workers who support Enrollment Services operations. The ideal candidate is highly detail-oriented, collaborative, adaptable, and energized by working behind the scenes to create smooth systems, strong communication experiences, and operational excellence in support of enrollment goals. This is an on-campus position based in Seattle, WA on the campus of Seattle Pacific University. What You'll Do Recruitment Communications & Print Management Coordinate and oversee print and mail communications supporting undergraduate and graduate recruitment efforts Ensure timely, accurate delivery of recruitment-related mailings and communication materials Manage inventory of print materials, including brochures, flyers, envelopes, letterhead, mail house publications, and promotional items Maintain organized inventory tracking for materials stored on and off campus Assist with writing, proofreading, and updating print and web communication content in collaboration with Admissions and University Communications partners CRM, Data Integrity & Enrollment Operations Coordinate and monitor data transfers between Slate CRM and Banner to support accurate student records and downstream operational processes Maintain mailing lists, communication data, and enrollment records within the Admissions CRM Conduct enrollment-related audits and assist in maintaining accurate and timely student information across systems Support data integrity and operational efficiency through careful attention to detail and process consistency Project Coordination & Cross-Campus Collaboration Coordinate scheduling and logistics for the annual Fine and Performing Arts Scholarship Audition process in collaboration with campus partners Work collaboratively with Undergraduate Admissions, Graduate Admissions, University Communications, Mailing Services, Enrollment Operations, Student Financial Services, and academic departments to support enrollment campaigns and communication efforts Help ensure enrollment communication campaigns run smoothly and efficiently across systems and teams Student Worker Supervision & Team Support Supervise student workers supporting Enrollment Services, including hiring, training, scheduling, task management, and performance expectations Foster a supportive, professional, and collaborative work environment for student employees Participate as an active and collaborative member of the Enrollment Management and Marketing team, contributing creativity, innovation, and operational support What You Bring Bachelor's degree or equivalent combination of education and experience 1-2 years of relevant experience in operations, communications, enrollment, marketing, administration, data management, or related work Strong organizational skills and exceptional attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Interest in or experience with marketing, communications, enrollment operations, or customer engagement Strong written and verbal communication skills, including proofreading and editing abilities Ability to work collaboratively and effectively across teams and departments Demonstrated ability to manage processes, systems, and data accurately and efficiently Comfort learning and using databases, CRM systems, and technology platforms

Mission Alignment:

A personal commitment to Christian faith; enthusiasm for supporting SPU's mission; alignment with the University's Statement of Faith; and willingness to uphold the lifestyle standards of our Christian community Preferred Qualifications Experience working in admissions, enrollment management, marketing, higher education, or a student services environment Experience working with CRM or student information systems such as Slate or Banner Experience supporting print, communications, mailing, or project coordination efforts Experience supervising student employees or coordinating work processes

Compensation & Position Details Status:

Full-time, non-exempt

Hourly Rate:

$22.24

Location:

On-campus in

Seattle, WA Benefits:

SPU pays employee premiums for medical, dental, and vision insurance; provides HSA/HRA contributions; contributes 7% to a retirement account with immediate vesting (as eligible); and offers a tuition discount program for employees and qualified dependents.

Additional Information:

How to Apply Please complete the online application through Workday and be prepared to submit the following materials: Resume Cover Letter We look forward to hearing how your unique talents and giftings make you a great fit for this role and how you can contribute to the mission of SPU! Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission. As part of our mission of cultural engagement, SPU is committed to building an excellent staff and faculty that reflects a broad range of talents, experiences and perspectives. Valuing the full array of God's created humanity is an ethos that is inseparable from our Christian faith. At SPU, we recognize this full human array as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment is a desire to represent the breadth of God's kingdom more fully. We strive to become a workplace to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email hr@spu.edu. Notification must be given at least five (5) working days before the accommodation is needed. This small volume,

SPU:

Who We Are, gathers key documents that articulate the identity and guiding principles of Seattle Pacific — our statement of faith, our enduring commitments, and our expectations for life together in a diverse, academic community. These statements are more than policies; they form the shared framework within which we pursue our mission as educators, scholars, staff, and colleagues. SPU is committed to helping all members of the SPU community provide for their own safety and security. Each year, in compliance with federal law, SPU publishes an Annual Security and Fire Safety Report. This compliance document is available on the SPU website. A print version of the Annual Security and Fire Safety Report is available at the Office of Safety and Security at 601 West Emerson Street, Seattle, WA 98119, or you can request that a copy be mailed to you by calling 206-281-2922. SPU's report contains information regarding campus security and personal safety including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures, and other matters of importance related to security and safety on campus. The report also contains information about reported crimes for the three previous calendar years that occurred on campus; in certain off-campus buildings or property owned or controlled by SPU; and on public property within or immediately adjacent to and accessible from, the campus In addition, the report contains information about fires occurring in on-campus student housing facilities during the three preceding calendar years. This information is required by law and is provided by the Seattle Pacific University Office of Safety and Security.