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Intake / Admissions Specialist
Job
Robert Half
Hayward, CA (In Person)
$57,200 Salary, Full-Time
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Job Description
Position:
Intake /Admissions SpecialistLocation:
Hayward, CACompensation:
$26-$29/hour (DOE)Job Type:
ContractAbout the RoleWe are seeking a compassionate and detail-oriented Intake / Admissions Specialist to join a healthcare organization in Hayward. This role serves as a critical first point of contact for patients, families, referral sources, and healthcare providers, helping coordinate the admissions and intake process from initial referral through enrollment. The ideal candidate has strong customer service skills, healthcare administrative experience, and the ability to navigate sensitive situations with professionalism and empathy. This contract opportunity is ideal for someone who enjoys helping patients access care while ensuring a seamless admissions experience.ResponsibilitiesReceive, review, and process incoming referrals, admissions requests, and patient inquiries while ensuring accuracy and timely follow-up.
Communicate with patients, family members, physicians, case managers, hospitals, and referral partners to gather required documentation and coordinate admissions.
Verify insurance eligibility, benefits, authorizations, and payer requirements to support a smooth intake process.
Maintain accurate patient records, intake documentation, admission logs, and electronic medical records while ensuring compliance with HIPAA regulations.
Coordinate closely with clinical, scheduling, billing, and operations teams to facilitate timely patient onboarding and continuity of care.