Eligibility Supervisor - Childrens Services

Eligibility Supervisor

• Children's Services 3.8 3.8 out of 5 stars Riverside, CA $61,684.46
• $82,425.38 a year County of Riverside 1,273 reviews $61,684.46
• $82,425.

38 a year For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Department of Public Social Service (DPSS), Children's Services, Foster Care unit, is seeking to fill a Eligibility Supervisor position located in Riverside, CA. The Eligibility Supervisor will be responsible for a unit of Eligibility Technicians engaged in determining initial and continuing eligibility for Foster Care programs in accordance with established state, federal, and county policies and procedures. The incumbent will handle a multitude of supervisory duties including but not limited to program and subordinate oversight, case management, performance evaluations, discipline, problem solving, case reviews and workload audits, etc. The most competitive candidates will possess critical thinking skills and have experience in CalWORKS, Income Eligibility Verification System (IEVS), CalSAWS, MEDS, and CWS/CMS (Child Welfare Systems, Case Management Systems). Meet the Team! The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

EXAMPLES OF ESSENTIAL DUTIES

Plans, assigns, and supervises the work of a unit of Eligibility Technicians engaged in eligibility determination and grant maintenance functions. Participates in the training and development of Eligibility Technicians and other staff; holds group or and individual conferences with subordinate staff members to discuss or interpret departmental rules, regulations and policies. Analyze and prepare case data and documentation to support Federal and State audit reviews, ensuring accuracy and regulatory compliance. Support continuous improvement initiatives aimed at strengthening audit outcomes and operational efficiency. Confers with assigned workers and provides supervision on the more difficult eligibility problems; review the quantity and quality of work performed by workers in the unit. Collaborates with other supervisors in coordinating the activities of professional and technical staff; assists workers in identifying problems requiring referral to the social services section, such as the client's inability to manage individual/personal affairs. Takes part in workgroups, committee's, and research projects as assigned; interviews complainants and makes solution-focused adjustments aimed at problem solving if as necessary. Receives and prepares correspondence; prepares reports relating to the activities of the unit or on other matters.

MINIMUM QUALIFICATIONS

Option I Experience:

One year of experience as an Eligibility Technician III or two years of experience as an Eligibility Technician II with Riverside County.

Option II Education:

Completion of 60 semester or 90 quarter units from a recognized college with a minimum of 15 semester or 23 quarter units in one or more of the following areas: public or business administration, social or behavioral science, supervision, or a closely related field; Additional qualifying experience may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.

AND Experience:

Two years of experience equivalent to Riverside County's Eligibility Technician III or three years of experience equivalent to Riverside County's Eligibility Technician II classification in a California County Department of Public Social Services.

Knowledge of:

The functions of public social service agencies and the principles of income maintenance and public social services; the sources of information necessary to determine eligibility of applicants or recipients for various aids; the principles of supervision; training and instructional methods and techniques.

Ability to:

Plan, assign and supervise the work or others; speak and write effectively; establish and maintain cooperative working relationships with fellow employees and the general public; work effectively with other disciplines; train and develop staff; identify problems requiring referral to other agency staff; use available sources of information effectively in determining eligibility.

SUPPLEMENTAL INFORMATION

Who May Apply:

This recruitment is open to all applicants. Application Status How to confirm your application was received or check on the status of your application, log-in to www.

GovernmentJobs.com, click on your name in the upper right corner, and click on "Applications & Status." Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete. Sign Up for Job Alerts Go to www.

RC-HR.com, click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For Questions Regarding This Recruitment:

Contact Christopher Recinos Crecinos@rivco.org or at 951

• 955•9883.

Please allow 1

• 3 business days for a response for your inquiry.

________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com. If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.