Family Specialist (Childrens Services)

Family Specialist (Children's Services) Davis Street Community Center - 2.6 San Leandro, CA Job Details Full-time $30 - $32 an hour 1 day ago Benefits 403(b) matching Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount 403(b) Life insurance Childcare Retirement plan Qualifications Bilingual Microsoft Excel Customer relationship building Basic math Client rapport building Filing Client management Organizational skills Productivity software Quality data entry Time management Full Job Description

CASE SPECIALIST

for APP/CalWORKS Programs Be a part of a team that provides support to families in need of child care financial assistance! Full-time @ 37.5 Hours/week with excellent company paid benefits!

Schedule:

Monday-Friday, 9:30AM - 5:30PM

DAVIS STREET BENEFITS AND PERKS

Mission-driven company culture. 100% paid employee premium for Kaiser, Dental, Vision and Life Insurance plans. 403(b) Retirement plans with matching contributions. Paid Time Off for vacation and illness. 12 Paid Holidays PLUS an additional paid birthday holiday. Employee Discount Program. And more!

POSITION SUMMARY

Davis Street Community Center is seeking an APP Family Specialist to support families participating in Alternative Payment Programs. This position helps families manage their child care subsidy by providing program information, maintaining accurate family files, determining eligibility, and ensuring compliance with regulatory guidelines

RESPONSIBILITIES

Manage caseload and maintain organization of family files to create accurate paper trail including case notes showing eligibility for child care services provided according to compliance standards. Neat, legible, organized and presentable. Track and monitor eligibility and status on families actively receiving child care subsidy services, inform and provide support to encourage voluntarily reporting updates and provider/parent choice relationship, and submit data reports. Conduct initial enrollment and recertification appointments; determine and process income and need eligibility including status changes, maintaining family files and verification of requirements. Request documentation for continual compliance, and process updates, discovery, and client requests according to regulatory guidelines and Davis Street policy and procedures. Calculate to determine income and assess family fees and adjusted gross income according to regulatory guidelines. Determine need for child care services based on request and supporting information. Initiate prompt and professional responses to clients, co-workers, and other individuals while delivering timely services or correspondence; continually prioritize workload to ensure deadlines are met.

REQUIREMENTS

Associate degree or higher in social services, human development, or a related field preferred; equivalent experience may be considered. Basic math skills and experience with data entry into computer software systems. Proficient with Microsoft Word, Excel, and general office systems. Strong interpersonal and communication skills, with the ability to maintain positive client relationships. Detail-oriented with strong organization and time management skills. Ability to prioritize workload, adapt to changes, and meet strict deadlines. Ability to work independently and as part of a team. Bilingual preferred. Commitment to the mission and values of Davis Street.

Job Type:

Full-time Pay:

$30.00 - $32.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person