Eligibility Caseworker/ Leasing Specialist

Position Summary The Leasing Specialist is responsible for the coordination and implementation of administrative duties related to the Authority's Assisted Housing Programs. Incumbent is responsible for conducting annual, special, and interim re-examination for an assigned caseload, and any other service-related activities for program participants. Performs clerical work which includes data entry, maintaining files and records, mailing verifications, customer follow-up, answering questions and generating correspondence. Essential Job Functions Enforces the policies and procedures established in the Section 8 and/or Public Housing Administrative Plan and corresponding written procedures in scheduling and conducting initial, annual, special and interim re-certifications of Section 8/Public housing participants. Verifies all information and calculations regarding the total tenant payments, while preparing required forms and correspondence. Establishes and maintains rapport with participants and mediates problems and complaints. May investigate possible fraud allegations and determine outcomes. Maintains assigned case records, terminates contracts and assistance or reduces the amount of assistance, completes data entry into the computer system on all assigned cases and HUD forms in accordance with HUD regulations and Authority policies. Performs duties related to the management and maintenance of the Authority's assisted housing programs, including contracts, special programs, and projects, including but not limited to, portability, reports on status of caseloads, and programs for special need populations. Individuals may perform other related duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Required Knowledge and Abilities 1. Knowledge of purposes, policies, and regulations, rules, general operations, and procedures that govern the Authority's assisted housing programs. 2. Knowledge of the local, state, and federal laws governing public and other subsidized housing programs including tenant selection, landlord/resident regulations, leasing of property and evictions under the Authority's assisted housing programs. 3. Knowledge of local, state and federal community social services and funding sources including knowledge of social trends and economic conditions and their application to overall community service programs including the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies. 4. Knowledge of report preparation techniques and procedures and a demonstrated ability to maintain clerical records and prepare and evaluate professional and technical reports. 5. Knowledge of modern office equipment including but not limited to copiers, personal computers, mainframe terminals, scanners, calculators, facsimile machines, etc. 6. Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and HUD in planning, promoting and evaluating housing and housing related programs. 7. Ability to plan, organize, and schedule work assignments in a timely manner. 8. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing, as well as communicate with people from a broad range of socio-economic backgrounds. 9. Must perform basic mathematical computations. 10. Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, residents, HUD, and local, state and federal officials. Behavioral Competencies Client Services

• Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard. Initiative
• Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Professional Behavior
• Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate. Communication
• Employee is clear, concise, and organized in all facets of communication to fully transfer understanding. Actively listening and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner. Teamwork
• Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to innovative ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team. Integrity
• Employee is honest with oneself, co-workers, and clients. Stands up for what is right even in the face of opposition. Safety Awareness
• Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate. Reliability & Judgment
• Employee demonstrates sound reasoning and critical thinking by making decisions in line with established expectations.

Performs work in a reliable manner that is both accurate and timely. Minimum Education, Training and/or Experience 1. Graduation from an accredited two (2) year college with major coursework in Business or closely related field; preferred. 2. Must obtain an Occupancy Specialist Certificate within six (6) months of hire. 3. Two (2) years' experience, preferably in an assisted housing program with working knowledge of rent calculation. 4. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis. Additional Requirements 1. Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc. 2. Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc. 3. Must obtain an Occupancy Specialist Certificate within six (6) months of employment. 4. Must possess and maintain an applicable California Driver's License and a driving record acceptable to the Authority's insurance carrier. (Exceptions will be considered on a case-by-case basis).

Job Type:

Full-time Pay:

$4,856.00

• $5,903.

00 per month

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person Eligibility Caseworker/ Leasing Specialist 1.8 1.8 out of 5 stars Stockton, CA 95203 $4,856

• $5,903 a month
• Full-time Housing Authority of the County of San Joaquin 4 reviews $4,856
• $5,903 a month
• Full-time Position Summary The Leasing Specialist is responsible for the coordination and implementation of administrative duties related to the Authority's Assisted Housing Programs.

Incumbent is responsible for conducting annual, special, and interim re-examination for an assigned caseload, and any other service-related activities for program participants. Performs clerical work which includes data entry, maintaining files and records, mailing verifications, customer follow-up, answering questions and generating correspondence. Essential Job Functions Enforces the policies and procedures established in the Section 8 and/or Public Housing Administrative Plan and corresponding written procedures in scheduling and conducting initial, annual, special and interim re-certifications of Section 8/Public housing participants. Verifies all information and calculations regarding the total tenant payments, while preparing required forms and correspondence. Establishes and maintains rapport with participants and mediates problems and complaints. May investigate possible fraud allegations and determine outcomes. Maintains assigned case records, terminates contracts and assistance or reduces the amount of assistance, completes data entry into the computer system on all assigned cases and HUD forms in accordance with HUD regulations and Authority policies. Performs duties related to the management and maintenance of the Authority's assisted housing programs, including contracts, special programs, and projects, including but not limited to, portability, reports on status of caseloads, and programs for special need populations. Individuals may perform other related duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Required Knowledge and Abilities 1. Knowledge of purposes, policies, and regulations, rules, general operations, and procedures that govern the Authority's assisted housing programs. 2. Knowledge of the local, state, and federal laws governing public and other subsidized housing programs including tenant selection, landlord/resident regulations, leasing of property and evictions under the Authority's assisted housing programs. 3. Knowledge of local, state and federal community social services and funding sources including knowledge of social trends and economic conditions and their application to overall community service programs including the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies. 4. Knowledge of report preparation techniques and procedures and a demonstrated ability to maintain clerical records and prepare and evaluate professional and technical reports. 5. Knowledge of modern office equipment including but not limited to copiers, personal computers, mainframe terminals, scanners, calculators, facsimile machines, etc. 6. Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and HUD in planning, promoting and evaluating housing and housing related programs. 7. Ability to plan, organize, and schedule work assignments in a timely manner. 8. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing, as well as communicate with people from a broad range of socio-economic backgrounds. 9. Must perform basic mathematical computations. 10. Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, residents, HUD, and local, state and federal officials. Behavioral Competencies Client Services

• Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard. Initiative
• Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Professional Behavior
• Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate. Communication
• Employee is clear, concise, and organized in all facets of communication to fully transfer understanding. Actively listening and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner. Teamwork
• Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to innovative ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team. Integrity
• Employee is honest with oneself, co-workers, and clients. Stands up for what is right even in the face of opposition. Safety Awareness
• Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate. Reliability & Judgment
• Employee demonstrates sound reasoning and critical thinking by making decisions in line with established expectations.

Performs work in a reliable manner that is both accurate and timely. Minimum Education, Training and/or Experience 1. Graduation from an accredited two (2) year college with major coursework in Business or closely related field; preferred. 2. Must obtain an Occupancy Specialist Certificate within six (6) months of hire. 3. Two (2) years' experience, preferably in an assisted housing program with working knowledge of rent calculation. 4. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis. Additional Requirements 1. Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc. 2. Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc. 3. Must obtain an Occupancy Specialist Certificate within six (6) months of employment. 4. Must possess and maintain an applicable California Driver's License and a driving record acceptable to the Authority's insurance carrier. (Exceptions will be considered on a case-by-case basis).

Job Type:

Full-time Pay:

$4,856.00

• $5,903.

00 per month

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person