Enrollment Representative

Enrollment Representative Lakeshore Talent LLC

• 4.3 Lakewood, CO Job Details Contract $28.00
• $33.

60 an hour 1 day ago Qualifications Customer relationship building Long term care experience Customer service B2C Driver's License B2B Relationship management Sales pipeline management B2C business model Full Job Description Lakeshore Talent is in search of an Enrollment Specialist (Sales) to support a leading healthcare organization serving seniors in the Lakewood, CO area. This is a contract opportunity with potential for contract-to-hire conversion, offering competitive pay, commission opportunities, and the chance to make a meaningful impact in the lives of older adults and their caregivers.

Position Details Location:

Lakewood, CO Schedule:

Monday

• Friday | 8:00 AM
• 5:00

PM Pay Rate:

$28.00

• $33.

60/hour

Travel:

Local travel may be required; reliable transportation, valid Colorado driver's license, and auto insurance required Position Overview This role is ideal for a passionate, outreach-oriented sales professional with healthcare industry experience who enjoys building relationships and guiding individuals through complex enrollment processes. The Enrollment Specialist serves as the primary point of contact for prospective participants and caregivers, helping them navigate documentation, eligibility requirements, and onboarding into healthcare services and programs. The ideal candidate is tech-savvy, customer-focused, and experienced in healthcare sales, admissions, intakes, or managed care environments. This position combines relationship management, consultative sales, and community outreach while utilizing mobile CRM technology to remain active in the field. Key Responsibilities Potential Participant Inquiry & Outreach

• 40% Receive and manage qualified referrals from call centers, brokers, and referral partners Conduct intake appointments and gather required participant information Educate prospective participants, caregivers, and families on available services Build strong relationships with healthcare providers, hospitals, senior living communities, and referral sources Utilize consultative sales techniques to move prospects through the enrollment process Schedule tours, home visits, and center visits for prospective participants Identify opportunities for additional referrals through community outreach and relationship development Enrollment Process Management•50% Maintain accurate, real-time updates within CRM systems Serve as the primary contact throughout the enrollment and onboarding process Coordinate collection of required documentation and Medicaid-related information Collaborate with internal departments and external partners to facilitate successful enrollments Present participant cases to enrollment decision teams Conduct home visits and day center visits as needed Utilize strong closing skills to successfully convert leads into enrollments Post-Enrollment Support•10% Ensure smooth transitions for newly enrolled participants Coordinate handoffs to interdisciplinary and operations teams Support community awareness and relationship-building efforts Assist with additional duties to support efficient operations and participant satisfaction Qualifications Required Experience 2+ years of successful healthcare-focused sales, admissions, intakes, or enrollment experience Experience in B2B and B2C healthcare sales environments Background working with hospitals, healthcare providers, senior living communities, Medicare Advantage, Medicaid Managed Care, VA benefits, or related healthcare services Proven ability to "close" sales and manage a pipeline effectively Strong customer service and relationship management skills Technical Skills Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Zoho, Playmaker, or similar systems Education Bachelor's degree in Business, Sales, Marketing, Social Work, or related field preferred Equivalent relevant work experience may be considered in lieu of degree Additional Requirements Valid driver's license with clean driving record Reliable transportation and current auto insurance Ability to travel locally as needed Interview Process Two virtual interviews conducted via Microsoft Teams Onboarding Requirements Background check including MVR and CAPS screening Drug screening (THC excluded) Driver's license, insurance verification, and MVR check Completion of onboarding documentation and computer waiver forms If you are a motivated healthcare sales professional who enjoys helping seniors and families navigate important care decisions, we encourage you to apply today!

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