Vital Records Specialist I

at State of Delaware in Dover, Delaware, United States Job Description This position provides customer service and is responsible for reviewing a wide range of legal documents to determine validity, authenticity, completeness, and eligibility for the issuance of certified vital records. The role includes amending records, resolving discrepancies, and coordinating with government agencies (e.g., courts and law enforcement), hospitals, funeral homes, physicians, and the public, in accordance with applicable laws, rules, regulations, policies, and procedures. Depending on staffing needs, travel may be required to other Office of Vital Records (OVR) locations. To view the entire job announcement and apply, Click Here .

JOB REQUIREMENTS

for Vital Records Specialist I Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Six months' experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities. Six months' experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information. Six months' experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints. Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. OR Possession of an Associate's degree or higher. To view full details and how to apply, please login or create a Job Seeker account