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Family Support Specialist - Eligibility (Central)

Job

Early Learning Coalition of Miami-Dade/Monroe

Miami, FL (In Person)

$39,998 Salary, Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/31/2026

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Job Description

Family Support Specialist - Eligibility (Central) Early Learning Coalition of Miami-Dade/Monroe - 3.2 Miami, FL Job Details Full-time $19.23 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Computer operation Contract management Microsoft Excel Customer service Administrative experience High school diploma or GED Organizational skills Productivity software
Full Job Description Job Summary:
The Family Support Specialist serves in a support capacity and may independently handle a variety of situations involving interactions with providers and parents. This position reports to the Early Learning Supervisor.
Essential Duties and Responsibilities:
Serves as the provider/parent contact for all Coalition related issues Receives and maintains record of all correspondences from providers/parents in assigned area Reviews provider contracts Signs as the Process Agent on VPK contracts Prepares provider contracts for final approval Updates and maintains provider/parent information in system of record Maintains provider contract status in the provider portal Answers compliance questions from providers/parents Notifies providers/parents of expiring documentation Interviews parents and determines eligibility for child care services Maintains and updates case file notes Assists parents in selecting quality child care settings Generates child care referrals Performs related duties as required
Experience and Training:
High School Diploma or Equivalent Minimum of two years of administrative or customer service experience. Social service experience preferred Knowledge of principles and practices of organization, planning, records management and research Training, education and/or experience may be substituted for certain minimum qualifications
Computer Equipment and Software Requirements:
Microsoft Office Suite Enhanced Field System (EFS)
Job Type:
Full-time Pay:
$19.23 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location:
In person