Veterans Intake Specialist (SSVF)

Veteran's Intake Specialist (SSVF) Christian Service Center For Central Florida Inc - 4.0 Orlando, FL Job Details Full-time $45,000 - $48,000 a year 1 day ago Benefits Health insurance Paid time off Qualifications Customer communication Intake English Emotional safety support Organizational skills Data collection

Full Job Description Title:

SSVF Intake and Assessment Specialist Reports to:

SSVF Program Manager Organization:

Christian Service Center for

Central Florida Location:

Orlando, FL Contract Range:

Up to$48,000 annually Position Summary Join one of Central Florida's oldest and most established social service agencies in our effort to combat homelessness by getting individuals into housing rapidly. Our mission is to prevent homelessness, combat poverty, cultivate self-sufficiency, restore hope, and glorify God through the faithful provision of services that directly address physical, emotional, and spiritual needs for families and individuals who are struggling in Central Florida. With locations in Downtown Orlando and Ocoee the Christian Service Center has been serving Central Florida families with compassion and care for 52 years. This position works in partnership with the Homeless Services Network (HSN) and the Veteran's Administration (VA) to implement the Supportive Services for Veterans and Families (SSVF) program. The SSVF Intake Specialist will work directly with clients as the first point of contact, holding initial meetings and taking client information to assign them to an appropriate Case Manager. The role will require accurate data collection and entry and the ability to work with clients regularly throughout the day.

Hours:

Full time, Monday through

Friday Chief Responsibilities and Duties Essential Duties and Responsibilities:

Interview clients seeking assistance in a pleasant and positive manner Evaluate discharge status, housing status, and income to determine eligibility Document background information, suggestions, referrals, and any other information received utilizing the HMIS software Complete intake and program enrollment Make appropriate referrals to specific case managers or other program services Assist the SSVF Case Managers with preparation of files and other items needed for their clients

Qualities and Competencies Qualifications:

Self-starter Self-motivated Strong interpersonal, relationship and organizational skills Excellent written and verbal communication skills Enjoys listening and learning Demonstrated flexibility and adaptability Professional and polished presentation Confident interacting with people at all ages, backgrounds, interests, and values Christian Service Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, and use stairs. The employee also needs a reliable vehicle and will be reimbursed for mileage. This position is supported and funded through a grant and is eligible for annual renewal.

Education and Experience Required experience:

Able to demonstrate patience and empathy with clients experiencing a housing and/or financial crisis Clearly able to communicate verbally Excellent organization skills Preferred experience: HMIS (Homeless Management Information System) experience Experience working with homeless and impoverished clients Experience working with veterans Proficiency with Microsoft Office Suite Fluency in both English and Spanish preferred

Job Type:

Full-time Pay:

$45,000.00 - $48,000.00 per year

Benefits:

Health insurance Paid time off Application Question(s): Ability to travel throughout Orange, Osceola, and Seminole Counties?

Work Location:

In person