Enrollment Management Specialist

DIVISION

Student Services

SUPERVISOR

Director of Enrollment Management

BASIC FUNCTION

The Enrollment Management Specialist (EMS) is responsible for the development, implementation, coordination, and ongoing refinement of NCC's Enrollment Management Plan under the Title III grant. This role ensures the college has a coordinated, data-informed approach to recruitment, retention, and enrollment processes that supports institutional enrollment goals and improves student success.

QUALIFICATIONS

Required -Bachelor's degree in education, student affairs, business, marketing, or a related field. Preferred - Knowledge of student information systems (Ellucian preferred). Experience in student affairs, enrollment management or college settings. Experience working with grant-funded projects or institutional initiatives. Master's degree is preferred.

Desired Qualities and Characteristics:

Experience in enrollment management, recruitment, retention, or student success initiatives in a higher education setting. Demonstrated ability to support strategic planning and implementation efforts. Strong organizational, facilitation, and written communication skills. Experience working with institutional data to support planning, retention and evaluation. Ability to collaborate effectively across departments and teams.

Job Duties:

1. Support the implementation of the Enrollment Management Plan regarding enrollment and track progress across the grant years. 2. Coordinate communication and collaboration across departments to support enrollment initiatives. 3. Assist in identifying gaps, barriers, and opportunities within enrollment, retention and transfer processes. 4. Develop retention and transfer initiatives to apply to both new and existing academic programs. 5. Identify data needed to support the Enrollment Management Plan and meet retention goals. 6. Coordinate work among Enrollment Management Operational Team members to ensure plan activities are completed on schedule. 7. Document processes, workflows, and improvements identified through implementation. 8. Support continuous improvement by identifying gaps, barriers, and opportunities within enrollment, transfer and retention processes. 9. Assist in aligning enrollment, transfer and retention strategies with institutional goals and grant objectives. 10. Prepare Enrollment Management Plan updates and summaries for the Task Force, Activity Director, and evaluators. 11. Maintain documentation related to EM planning, implementation activities, and outcomes. 12. Support annual reviews of the EM Plan and revisions based on outcomes and data. 13. Assist in compiling reports and communicating progress to stakeholders. 14. Support evaluation of retention strategies and recommend improvements based on data. 15. Collaborate with Institutional Research and other departments to gather, analyze, and interpret enrollment, transfer and retention data. 16. Assist in the development and monitoring of key performance indicators (KPIs) related to enrollment and student success. 17. Support the use and optimization of student information systems and CRM tools to enhance recruitment, transfer and retention efforts. 18. Participate in Enrollment Management meetings, committees, and task force initiatives to support strategic goals. 19. Assist in the development and implementation of communication strategies that support prospective and current students throughout the enrollment lifecycle. 20. Monitor trends in enrollment, retention, and student behavior to inform planning and decision-making. 21. Provide support for special projects related to enrollment management, grant initiatives, and institutional priorities. 22. Serve as the Sheldon regional contact for the Western Iowa Regents Resource Center (WIRRC) and advise students who are transferring to one of the Iowa Regent Universities. 23. Perform other duties as assigned.

EMPLOYMENT TERM

This position is funded through the Title III grant. Employment is contingent upon continued funding and will conclude when the grant period ends, unless additional funding is secured.

APPLICATION CLOSING DATE

Until filled

ANTICIPATED EMPLOYMENT DATE

As soon as possible.